The VALK MX9 Electric Bike provides a fun and effortless ride for all ages across a range of cycling activities. Offering a unique solution to overcoming challenges of the every-day commute, it also presents unlimited potential for your next weekend adventure.
The MX9 effortlessly boosts your normal pedalling motion using Pedelec performance designed to amplify your own pedaling power. This advanced ride delivers the flexibility you need to help you reach your destination faster, climb inclines longer and keep up with your extreme cycling friends.
Equipped with a convenient LCD display, enables you to easily monitor speed, distance travelled, as well as its remaining battery power. Designed as an eco-friendly solution and is an affordable alternative to cars and motorbikes. Whether you recharge at home or at work, you can trust your VALK MX9 to be ready for your next journey.
The dependable 250W brushless motor can deliver a max speed of 25km/h. Benefiting from advancements in battery technology, the VALK MX9 is powered by a long-lasting 36V lithium battery, ensuring you can confidently travel up to 40km on a single charge.
The VALK MX9 comes equipped with quality Shimano 7-speed-gears. The front and rear disc brakes offer optimum safety, handling and control. At night, the LED headlight will guide you to your destination.
Note: Each state and territory has different laws governing the use of this product in areas accessible to the public. It is the rider's responsibility to check all local laws before riding & adhere to all regulations.
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
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Bike is brilliant but supplier needs to look at their transport company- updates are extremely unreliable
Jan 20, 2023
Quite impressed with this Bike especially for the money. Arrived quickly and was relatively easy to put together. So far am happy with how everything works. Good entry level if you have not had an ebike before, I would recommend.
Jan 20, 2023
Bought this bike a week ago, already done over 100k's, best money l've spent. Love it !!
Apr 30, 2020