Product Reviews Policy & Terms and Conditions

Submission of product reviews

On MyDeal, we allow customers who have purchased a product to submit a review of that product. We also receive reviews from other customers who have purchased the same product which we publish on our site.

We understand how important reviews are to customers in helping them decide if a product is right for them, and we commit to ensuring that we publish all reviews that comply with this policy to ensure our customers receive accurate information about products they buy.

We do reserve the right to remove or refuse to publish any reviews that do not comply with this policy.

1. To submit a review, you must be over 18 years of age and have purchased and used a product from our site.
2. Reviews must be about your product. Any reviews that we reasonably believe could be misleading, provided in bad faith or otherwise do not comply with this policy will not be published, or may be removed from our site.
3. Reviews must:
   • not be false, inaccurate or misleading in any way;
   • be relevant to your product, and not to other parts of your MyDeal experience (which we may ask you to separately review);
   • must not be induced, solicited or manipulated in any way that biases a positive or negative review (for example: where a customer threatens a seller with a negative review to achieve an outcome in a dispute or where a seller offers a customer a discount or other inducement to receive a positive review);
   • must not be made by sellers or other parties with commercial interest in a particular product having a positive (or negative) review. This also includes any suppliers, distributors or brand owners;
   • must not contain any foul or defamatory language, or anything that we reasonably deem rude, offensive, harmful or which may incite violence, or indecent in any way ; and
   • not themselves contain personal information about any individual or information which can be used to identify an in.

Important - Personal Information Collection Notice

Our reviews are moderated in accordance with this policy by a third party, BazaarVoice Inc. By submitting a review, you agree that we may share your email address and username that you provide to Bazaar Voice, Inc. who will use this information to verify your review content and communicate with you about your review. We may also publish your review on our Woolworths Group sites including bigw.com.au, woolworths.com.au and the Everyday Rewards App. For more information on how we manage and protect your personal information, see our Privacy Policy.

Specific terms and conditions relating to the submission of review content

1. By submitting a review, you agree to comply with the Review Policy above and these terms and conditions.
2. Any customer who submits a review grants MyDeal (E-Com (Aus) Pty Ltd ABN 60 150 104 715) (“MyDeal”) and its related bodies corporate a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
3. MyDeal does not endorse the content of any review, and all views expressed in reviews are the views and the opinions of the author and the author alone.To the maximum extent permitted by law, neither MyDeal nor its related bodies corporate will be liable to customers or any third parties for any review material which is published on our website that has been submitted by customers.
4. Any review content that you submit is published at our sole discretion. We reserve the right to change, condense, withhold publication, remove or delete any content on our site that we deem, in our sole discretion, to violate our Review Policy or any other provision of these terms and conditions.
5. We do not guarantee that you will have any recourse through MyDeal to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days, but we reserve the right not to publish your review.
6. You acknowledge that you are solely responsible for the content of your review, and once submitted your review may be published on our site, or other sites owned by Woolworths Group where those same products are sold.
7. The author of any review submitted to MyDeal for publication agrees to indemnify and hold harmless MyDeal and its related bodies corporate and service providers against any third party loss, damage, claim, demand, suit or action incurred by MyDeal arising directly or indirectly from any review content published on MyDeal which breaches our Review Policy or these terms and conditions.