Are you still grappling with neck pain during sleep? Our tried-and-true contour design expertly cradles your head, neck, shoulders, and back. The innovative ergonomic shape seamlessly aligns with the curve of your spine, offering essential support for spine alignment. The pillow's versatile design accommodates comfortable shifts between positions, ensuring you wake up feeling refreshed, with any previous neck pain gradually fading away. Featuring two distinct contour heights on each side, you can choose the one that best suits your sleeping posture.
The butterfly design provides armrests, preventing numbness in your arms. Ample space for shoulders and optimised nasal airflow enhance your sleeping experience. The pillow's central hole is crafted to cradle your head, offering optimal support and alleviating skull pressure for a comfortable and supportive night's sleep. The unique nontoxic, non-allergenic molded foam design boasts high-quality rebound memory foam certified by CertiPUR-US. The temperature-sensitive material ensures a snug fit for your neck.
This cervical pillow, the best solution for neck and shoulder pain, strikes the perfect balance between firmness for a healthy head angle and softness for pressure point relief. The pillow comes with double breathable pillowcases that are removable, zippered, and machine washable. Crafted from hypoallergenic cotton and polyester, the pillow's soft, breathable fabric allows air circulation throughout the night, maintaining a comfortable climate and preventing night sweats.
Selecting an excellent ergonomic pillow for neck pain can lead to unexpected improvements in your sleep quality. Experience waking up without a stiff neck and enjoy better sleep overall. It serves as an ideal health care gift to express your care for someone special. Purchase with confidence and transform your sleep experience!
Due to the volume of orders during this holiday season, please allow additional 5 business days for delivery.
Our warehouse will be closed between 24 December 2024 and 3 January 2025. Please allow additional days for delivery for orders placed during this period.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.
Estimated Delivery Time Frame: 1-5 business days