As the chair mat is packaged in a roll up shape, it is recommended to put it under a heavy weight for 2-3 days to flatten it. If it is still rolled up, please run it with hot water and let it cool down (PVC's feature), then pull it outwards to flatten it.
SPECIFICATION:
PACKAGE CONTENT:
Estimated Delivery Time Frame:
Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days
All other locations: 7-10 business days
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Returns Policy
For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)
You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
Estimated Delivery Time Frame: 2-14 business days
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It fits my office space nicely, fast delivery. My fiance commendared it and now the mat doubles as a bike trainer carpet protector...
Dec 04, 2023
Exactly what I needed. Easy to order and quick delivery.
Nov 13, 2023
Good quality mat.
Oct 14, 2023
As described. Thank you great service. Quick delivery.
Jun 19, 2023
Amazing quality and price. Only issue initially was unravelling and getting it to lie flat but got there and it’s fantastic now. Received promptly too.
May 27, 2023
Very affordable for the quality of product received, my carpets appreciate it already
Nov 17, 2022
Great value for money lives up to expectations
Nov 14, 2022
exactly what I ordered , flattened out quickly , great value
Oct 08, 2020
Exactly as described Great price
May 20, 2020
Once again had no troubles with the purchase and the delivery. Very easy just so professional. Thank you
May 09, 2020