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Seller Profile

Sello Products

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18790 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

  • (12875)
  • (3699)
  • (958)
  • (415)
  • (843)

Customer Reviews

  • (12875)
  • (3699)
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No 5 Star Reviews yet

  • JoePVerified buyer

    Great screen

    Nov 10, 2024

  • ShantelleVerified buyer

    Huge and I love it, my fur baby was so comfy and the kids loved to lay on it too.

    Nov 06, 2024

  • Adrian Verified buyer

    Our little dog loves this bed and is so settled when we drive

    Nov 02, 2024

  • PaulineVerified buyer

    My dogs adjusted easily to using the steps to get in and out of my car

    Oct 23, 2024

  • AngieVerified buyer

    Absolutely beautiful! Super happy with this purchase. It looks gorgeous, is the perfect size AND is made extremely well.

    Oct 16, 2024

  • JodieVerified buyer

    Great for our bar

    Oct 16, 2024

  • TuhiataVerified buyer

    Very good quality for price, using for extra space in my walk in wardrobe.

    Oct 16, 2024

  • KarleneVerified buyer

    Amazing machine works so well

    Oct 15, 2024

  • KarleneVerified buyer

    My dogs love these in the summer

    Oct 15, 2024

  • Valentina SarachevichVerified buyer

    Very good quality, love it, will buy more for my second bed.

    Oct 15, 2024

Customer Reviews

  • (12875)
  • (3699)
  • (958)
  • (415)
  • (843)

No 4 Star Reviews yet

Customer Reviews

  • (12875)
  • (3699)
  • (958)
  • (415)
  • (843)

No 3 Star Reviews yet

Customer Reviews

  • (12875)
  • (3699)
  • (958)
  • (415)
  • (843)

No 2 Star Reviews yet

Customer Reviews

  • (12875)
  • (3699)
  • (958)
  • (415)
  • (843)

No 1 Star Reviews yet

Customer Reviews

  • (12875)
  • (3699)
  • (958)
  • (415)
  • (843)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.