As the chair mat is packaged in a roll up shape, it is recommended to put it under a heavy weight for 2-3 days to flatten it. If it is still rolled up, please run it with hot water and let it cool down (PVC's feature), then pull it outwards to flatten it.
SPECIFICATION:
PACKAGE CONTENT:
1x Carpet Floor Mat
Estimated Delivery Time Frame:
Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days
All other locations: 7-10 business days
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Returns Policy
For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)
You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
Estimated Delivery Time Frame: 2-14 business days
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PERFECT FOR WHAT I NEED . THANK YOU.
Oct 11, 2023
Wow, didn't expect the quality of this product I paid for so little. Quite impressed and just the right size too and as a result, I don't have to worry about the carpet being ruined with the chair's continuous movement. I might get another one for my son's home office.
Oct 04, 2023
Great for value! It smells a bit, besides that quality is good.
Oct 03, 2023
Fabulous and grabs well to the carpet. I needed this as the office chair wheels were indenting and flattening the carpet. This mat will defina3save tge life of my carpet.
Sep 28, 2023
Great product as described
Aug 28, 2023
This chair mat sits on the carpet very well does not move. Excellent product and a very good price.
Aug 23, 2023
I think its great. I read the reviews before purchasing, so when it arrived tightly packed, I put it outside in the heat for awhile and wahlah!
May 09, 2023
Very good
Nov 22, 2022
Fast delivery and product exactly as it was described
Sep 12, 2022
apart from being rolled too tight for travel making it very hard to unroll to protect the carpet until the warmth loosened it.
Feb 28, 2022