Zinus Medium Pet Stairs Ramp Ladder - Charcoal - 2 Step

Zinus Medium Pet Stairs Ramp Ladder - Charcoal - 2 Step

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Zinus Pet Stairs Ramp Ladder Dog Cat - 2 Step

Help your pet get safely up on the couch or their favourite spot on the bed without having to lift or carry them. No more jumping or struggling for your pet, These sturdy stairs are made with high density comfort foam. 

The stairs are easily moved from room to room and have a removable and washable comfort cover. Give your pet the independence to get to their favourite Spot with ease. Worry free one year warranty.

Features:

  • Ideal for small breeds, older pets and pets with arthritis or mobility problems
  • Lightweight and durable steps, designed to last the test of time
  • Removable and washable cozy cover
  • Made with high-density Certipur-Us Certified foam
  • 1 Year Warranty 

Specifications: 

2 Step 

  • Overall 33cm H x 33.5cm W x 43cm D
  • Overall Product Weight 0.91 Kilograms

 

AU-PS-D1713C 

GTIN: 9356862000377

Shipping Details

  • Estimated Delivery Time Frame:

    • Melbourne, Sydney & Brisbane Metro: 2-3 business days

    • Melbourne, Sydney & Brisbane outer metro: 3-6 business days

    • Western Australia, Northern Territory & Tasmania: 4-10 business days

    • NSW, ACT, QLD, VIC & SA Regional areas: 4-10 business days

  • Note: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • Products are shipped out Monday - Friday, Orders placed After 3pm on Fridays to Sunday will be shipped on Monday. (Excluding public holidays)

Warranty Policy

All of our products come with a warranty against defects in workmanship and materials.

10 Year Warranty on Mattresses, Excluding BNSM-6 & 8 Which are 5 Year Warranty.

5 Year Warranty on Bed Frames

All other items are covered by 1 Year Warranty

30-Day Returns Policy

We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.

However we do also appreciate that sometimes the product is just not right or you may have a change of mind after placing your order.

If you do change your mind we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)

Your only two responsibilities here will be:

  1. The return shipping cost (to our warehouse)

  2. The item must be returned in ‘as-new’ condition

Requirements of ‘as new’ condition are as follows the item must:

  1. Not be used

  2. Not be assembled

  3. Not be damaged at all

  4. Packed in all the original packaging

  5. Packaging to not be damaged

  6. Include all unopened tools and hardware

  7. Include assembly instructions

We do have some excluded products from our 30-day return policy:

  1. Clearance items

  2. Mattresses

The process of returning the item is as follows:

  1. Inform us of your intent to return the item via the contact us link

  2. You will need to organise to return to the sender

  3. We will keep a look out for the returned item

  4. Once arrived our inspections team will assess the ‘as new’ condition of the item

  5. If confirmed that the product can return to stock we will process the refund on the product (excluding postage) and notify you

  6. If the product is damaged or cannot be returned to stock we will process a partial refund and notify you

Unfortunately returns cannot be delivered in person to our warehouse facilities.

If you need to arrange a return please contact us for assistance and we will be happy to help.

Damaged in Transit

We do our best to package the products with the thought that they will be mishandled in transit and occasionally items still are damaged in transit.

Not to worry we are well aware that this can occur and are here to help resolve this as quickly as possible.

If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped) we ask that you kindly take photos of the damage do not accept the delivery and contact us immediately so we can quickly resolve this for you.

We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.

We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.

We are always here to help.

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Estimated Delivery Time Frame: 2-10 business days

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Reference ID: 2245360

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  • My little dog 🐶 loves it, makes it is easy for her to climb on lounge or bed

  • My little pug ran straight up these steps. She feels safe using them. Fantastic product and best price.

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