Seller Profile
This is the second time I have replaced a conventional bed base with these. They provide a really excellent base for a good mattress and I am sleeping more comfortably than ever. They are so easy and quick to assemble and amazingly good value for the price. With a good bed valance, no-one knows whats underneath. They allow more air to circulate and are high enough to provide lots of underbed storage.
Feb 18, 2025
Very comfortable and easy to put together
Feb 15, 2025
Everything about this product is a bit premium and matches description. Bed frame matches description, is true to dimensions, and has good tools to put it together. Also delivery time frames to Australia were accurate. Oh and the wood is not the light cheap Ikea style, there's a lot more weight and strength to it. I'd recommend this product.
Feb 08, 2025
Very easy and quick to assemble. Simple modern and wooden feet are a nice feature. The only problem was that I ordered cream and got grey.
Jan 28, 2025
I bought the Zinus frame 2 weeks ago, so satisfied with the product.
Jan 17, 2025
Bought this for my daughter a month ago she absolutely loves it
Jan 17, 2025
High quality, easy to assemble
Jan 16, 2025
Very easy to assemble, very sturdy and space for storage under the bed.
Jan 15, 2025
We bought this small 2 seat sofa for a cute self appointed extra cabin we added to our home, it arrived in days , so easy to assemble and looks great in the small space we have 👏🤗
Jan 14, 2025
I bought this a couple of weeks ago and assembled it a couple of days later. It is of good quality and we are very happy with this purchase. I would happily recommend this product.
Jan 13, 2025
Estimated Delivery Time Frame:
Melbourne, Sydney & Brisbane Metro: 2-3 business days
Melbourne, Sydney & Brisbane outer metro: 3-6 business days
Western Australia, Northern Territory & Tasmania: 4-10 business days
NSW, ACT, QLD, VIC & SA Regional areas: 4-10 business days
Note: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
Products are shipped out Monday - Friday, Orders placed After 3pm on Fridays to Sunday will be shipped on Monday. (Excluding Public Holidays)
Warranty Policy
All of our products come with a warranty against defects in workmanship and materials.
10 Year Warranty on Mattresses, Excluding BNSM-6 & 8 Which are 5 Year Warranty.
5 Year Warranty on Bed Frames
All other items are covered by 1 Year Warranty
30-Day Returns Policy
We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.
However we do also appreciate that sometimes the product is just not right or you may have a change of mind after placing your order.
If you do change your mind we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)
Your only two responsibilities here will be:
The return shipping cost (to our warehouse)
The item must be returned in ‘as-new’ condition
Requirements of ‘as new’ condition are as follows the item must:
Not be used
Not be assembled
Not be damaged at all
Packed in all the original packaging
Packaging to not be damaged
Include all unopened tools and hardware
Include assembly instructions
We do have some excluded products from our 30-day return policy:
Clearance items
Mattresses
The process of returning the item is as follows:
Inform us of your intent to return the item via the contact us link
You will need to organise to return to the sender
We will keep a look out for the returned item
Once arrived our inspections team will assess the ‘as new’ condition of the item
If confirmed that the product can return to stock we will process the refund on the product (excluding postage) and notify you
If the product is damaged or cannot be returned to stock we will process a partial refund and notify you
Unfortunately returns cannot be delivered in person to our warehouse facilities.
If you need to arrange a return please contact us for assistance and we will be happy to help.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally items still are damaged in transit.
Not to worry we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped) we ask that you kindly take photos of the damage do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
We are always here to help.
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