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Seller Profile

Zinus Australia

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platinum Seller
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96.67%
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2463 product reviews
At Zinus, we’re passionate about elevating your sleep experience and creating a home that feels truly yours. Our thoughtfully designed mattresses, bed frames, sofas, and more blend comfort with effortless style. Our Memory Foam Mattresses contour to your body, providing personalized comfort and deep relaxation, while our patented iCoil® technology in Spring Mattresses offers superior support and targeted pressure relief. Enhance your sleep sanctuary with our sturdy bed frames and ultra-convenient SmartBase beds, crafted for easy, tool-free assembly and 1 box delivery. At Zinus, we believe in the perfect balance of comfort and simplicity. LIVE IN WONDER—because everyone deserves restful nights and a home they adore.
 

Customer Reviews

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Customer Reviews

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  • ANH

    Sturdy. That's it.

    Mar 25, 2025

  • Cherryripe

    I love this as lower than other bed bases. Easy to put together.

    Mar 17, 2025

  • Geordie

    So happy with this base

    Mar 10, 2025

  • Ann70

    I am very happy with my new bed

    Mar 09, 2025

  • I BC

    Great strong metal bed frame

    Mar 09, 2025

  • RFG

    Such a great product, the best I have had. Purchased 2 more...good, comfy, easy to clean. Frenchies love them. Was very well packaged too.

    Mar 05, 2025

  • Phil

    We are very pleased with the bed that was purchased a month.

    Feb 19, 2025

  • Emwood

    This is the second time I have replaced a conventional bed base with these. They provide a really excellent base for a good mattress and I am sleeping more comfortably than ever. They are so easy and quick to assemble and amazingly good value for the price. With a good bed valance, no-one knows whats underneath. They allow more air to circulate and are high enough to provide lots of underbed storage.

    Feb 18, 2025

  • Kym

    Very comfortable and easy to put together

    Feb 15, 2025

  • Bob27

    Everything about this product is a bit premium and matches description. Bed frame matches description, is true to dimensions, and has good tools to put it together. Also delivery time frames to Australia were accurate. Oh and the wood is not the light cheap Ikea style, there's a lot more weight and strength to it. I'd recommend this product.

    Feb 08, 2025

Customer Reviews

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Customer Reviews

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Estimated Delivery Time Frame

  • Melbourne, Sydney & Brisbane Metro: 1–3 business days

  • Melbourne, Sydney & Brisbane Outer Metro: 3–6 business days

  • Western Australia, Northern Territory & Tasmania: 5–10 business days

  • NSW, ACT, QLD, VIC & SA Regional Areas: 4–10 business days

Note: We do not deliver to PO Box addresses or Parcel Lockers. Please provide a residential or business address at checkout.

Products are shipped Monday to Friday. Orders placed after 3pm on Friday through Sunday will be shipped on Monday (excluding public holidays).

Warranty

We stand by our product quality and offer warranties against defects in materials and workmanship:

  • Mattresses – 10-Year Warranty (5-Year for Bonnell mattresses)

  • Bed Frames – 5-Year Warranty

  • All Other Items – 1-Year Warranty

30-Day Returns

Changed your mind? No problem!
You can return items within 30 days of delivery for a refund (excluding shipping).

Return Conditions

To qualify, items must be:
✅ Unused and unassembled
✅ In original, undamaged packaging
✅ Complete with all tools, hardware & instructions

How to Return

  1. Contact Us – Let us know you’re returning an item.

  2. Ship It Back – Return shipping is at your cost. In-person returns aren’t accepted.

  3. Inspection & Refund – Once received, we’ll inspect and process your refund. (Partial refunds apply if the item is not in 'as-new' condition.)

Damaged in Transit?

If your order arrives damaged, don’t accept the delivery. Instead:
📸 Take photos → 🚫 Reject the item → 📞 Contact us ASAP.
We’ll send a replacement and handle the return for you.

Need help? Reach out to us! We’re here to make things right. 🚀