Returns
You can return your item if it is not as described, faulty( see warranty terms) or damaged in transit.Please contact us through messages, our friendly staff is here to help. Items damaged in transit have to be returned to us, replacement can take up to 14 days because of the time required for carriers transit damage claims.
We do not accept returns for change of mind or if the item is not suitable for your application. Products have to be returned to us in original packaging with all manuals and accessories.
Warranty
We offer a 12 month warranty on all products used for private household use from the date of purchase (unless stated otherwise). Like most major brands, the use of products for commercial purposes qualifies the purchaser to a 3 month warranty period. Warranty does not cover damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes or for damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with. Consumable components (and accessories) such as controllers,carry bags, hoses, power tools accessories, belts, cables, wheels, blades etc. are not covered by warranty.
For warranty issues products have to be sent back to us, in original packaging and with all manuals and accessories, with copy of invoice and description of fault.
Please contact us if there are any issues or problems with your item.
All marketplace products are covered by our MyDeal Refund Guarantee
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