Sony WH-1000XM5 Wireless Noise-Canceling Over-Ear Headphones - Black
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consist
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant.Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Type: | Over Ear |
---|---|
Family: | WH-1000XM5 |
Wireless: | Yes |
Noise Cancelling: | Yes |
True Wireless Earbuds: | No |
Bluetooth: | Yes |
Built-In Microphone: | Yes |
Voice Assistant: | Supported |
Voice Assistant Type: | Google Assistant & Amazon Alexa |
Water/Sweat Resistant: | No |
Battery Life: | Up to 30 Hours |
Colour: | Black |
Weight (g): | 250 |
Additional Features: | 360 Reality Audio, 360 Spatial Sound Personaliser, Dolby Atmos Experience, Auto NC Optimiser, Precise Voice Pickup Technology, Adaptive Sound Control, Speak-to-Chat, High-Resolution Audio and High-Resolution Audio Wireless |
What's In The Box: | Sony Premium Noise Cancelling Headphones, included accessories - WH1000XM5 Headphones, Carrying Case, 1.2m Headphone Cable, USB Charging Cable |
Dispatch lead time - 2 days unless mentioned in the listing specifically.
Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
Estimated Delivery Time Frame: 5-10 business days