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Seller Profile

Tristar Online Pty Ltd

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silver Seller
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90.35%
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129 product reviews
Welcome to Tristar Online – Elevate Your Tech Lifestyle! At Tristar Online, we're passionate about making cutting-edge technology accessible to all. Dive into a world of innovation with our curated selection of high-quality electronics, home appliances, smart devices, laptops, and accessories. Discover smart living with intuitive home appliances, stay connected with stylish smartwatches, and explore top-notch audio and imaging solutions. Our commitment to quality ensures each product exceeds your expectations. With Tristar Online, your tech journey is seamless. Our expert team is here to assist you, making your shopping experience enjoyable and hassle-free. Thank you for choosing Tristar Online – Where Innovation Meets Convenience. Your tech upgrade starts now. The Tristar Online Team
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Mojo

    I love my new iPad. It’s replacing my 9 year old 1st gen iPad Pro 12.9, and it’s working out very well.

    Dec 10, 2024

  • LizVerified buyer

    So many games. Many old favourites.

    Sep 24, 2024

  • LesleyVerified buyer

    Excellent! Absolutely pristine condition. Great value for money

    Aug 14, 2024

  • RayVerified buyer

    Excellent Canon quality and value for money. The adaptor arrived in quick time and in perfect condition.

    Jul 15, 2024

  • Yvonne GunnVerified buyer

    Great product, delivered in no time. Well done!

    Jun 26, 2024

  • Ahmed sameerVerified buyer

    Yes Yasa kar

    May 31, 2024

  • JessicaVerified buyer

    Didn’t come with au plug but other than that it’s great

    May 29, 2024

  • ChrystalVerified buyer

    Fantastic product

    May 15, 2024

  • Silao DalVerified buyer

    It’s a real handy charger, nice and light, good for charging many things including my JBL speaker when it’s running low…

    May 08, 2024

  • Florita BelleVerified buyer

    Exceeds expectation!

    Apr 10, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Dispatch lead time - 2 days unless mentioned in the listing specifically.

Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.

Return and Refund Policy:

1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.

2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.

3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.

4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.

5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.

6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.

Warranty Policy:

1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.

2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.

3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.

4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.

5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.