Sony WH-1000XM4 Noise Canceling Wireless Headphones with Alexa Voice Control - Black

Sony WH-1000XM4 Noise Canceling Wireless Headphones with Alexa Voice Control - Black

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Sony WH-1000XM4 Noise Canceling Wireless Headphones with Alexa Voice Control - Black

◆ Industry leading noise cancellation, powered by our hd noise cancelling processor qn1
◆ Premium sound quality: these bluetooth headphones support high resolution audio, and even compressed music files are upscaled using our evolved dsee extreme technology.
◆ Speak to chat automatically pauses playback when you start a conversation, wearing detection powers off your headphones when you’re not wearing them, plus more smart features for a seamless, hands free listening experience.
◆ With multipoint connection, your sony headphones can be paired with two bluetooth devices at the same time.30 hours battery life with noise cancelling on plus fast charging 10 min charge for 5 hours playback
◆ Built-in Google Assistant and Amazon Alexa, 360RA and Sony Headphones Connect App
◆ Adjustable Ambient Sound modes, including Voice Mode

Product Description:

Featuring Sony’s industry-leading Noise Cancelling technology, the WH-1000XM4 pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience. A refined design promises even better wearing comfort, whilst premium sound is assured, thanks to Sony’s HD Noise Cancelling Processor QN1 and suite of other Sony audio technologies.

Sony WH-1000XM4’s Proximity sensor and two acceleration sensors in your headphones can detect whether you’re wearing them or not, then adapt playback accordingly to help save battery power.

Be smarter with Voice Assistant in Sony WH-1000XM4

Get hands-free help. Just say “OK Google” or “Alexa” to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. You can even control your headphones’ features like noise cancellation with your voice.

Quick Attention

Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.

Wear all day in total comfort

WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you’ll barely notice you’re wearing them.

All day power and quick charging

With a huge 30 hours of battery life you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter.

The technology that makes it happen

Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of acoustic environments.

Working together with a new Bluetooth Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.

Optimising noise cancelling

To maximise noise cancelling performance, the WH-1000XM4 headphones incorporate two technologies: Personal Noise Cancelling Optimiser, designed specifically for you, and Atmospheric Pressure Optimising, designed specifically for air travel.

Ambient Sound Control

Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing through essential sounds, like transport announcements, when you’re listening on the move.

Wireless freedom, premium sound

LDAC transmits approximately three times more data (at the maximum transfer rate of 990kbps) than conventional BLUETOOTH audio, allowing you to enjoy High-Resolution Audio content in exceptional quality as close as possible to that of a dedicated wired connection.

General Specifications:

◆ Headphones type: Over-ear wireless
◆ Bluetooth: Yes
◆ Multipoint Bluetooth: 2 Devices
◆ Colour: Black
◆ Headphones use: Everyday, Travel
◆ Voice Control: Yes
◆ Noise reduction type: Active noise cancellation
◆ Ambient/Transparency mode: Yes
◆ Noise-cancelling: Yes
◆ Built-in microphone: Yes
◆ Manufacturer's warranty: 1 Year

What's In The Box:

◆ Carrying Case: Plug Adaptor for In-flight Use Headphone cable (approx. 1.2m)
◆ USB Cable: Type-C (approx. 20 cm)

GTIN: 6291109252139

Shipping Details

Dispatch lead time - 2 days unless mentioned in the listing specifically.

Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.

Return and Refund Policy:

1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.

2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.

3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.

4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.

5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.

6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.

Warranty Policy:

1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.

2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.

3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.

4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.

5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.