



Description
The Parlux 3800 Ionic and Ceramic Hair Dryer is designed as the perfect middle ground between the renowned 3200 and the award-winning 3500 models. This upgraded dryer features a patented silencer to reduce noise, a lighter yet more powerful motor, and increased airflow, offering superior performance.
Refurbisher Comments:
How it'll look: Excellent Like new, no scratches visible from a distance of 8 inches (a bit longer than a standard-sized pencil)
Technical condition: Excellent
Features:
2100 watts of powerful control
Compact size: 18.5cm in length
Ionic and ceramic technology for ultra-soft, shiny, and frizz-free hair
Patented silencer for quieter operation
6 speed/heat settings for energy-efficient, fast drying
Instant cold shot button to set styles
Includes 2 concentrator nozzles for precise styling
Lightweight: just 500 grams
Diffuser available separately
1-year warranty: If your item has a technical defect within the first year, we'll repair or replace it.
Customer support
Our Customer team should reply to you within 48 hours if you have a question or issue. If you don't hear from them in that time, we'll jump in to help.
Protection to the customer under provided warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
The orders placed before 8 am (AEST) will be dispatched within 24 to 48hrs (Business days only). Â
Delivery varies by location, please see the expected timeframe to receive your product below:
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If you are unavailable at the time of delivery re-delivery fees may apply.
Returned to Sender (RTS) due to an invalid address then a re-delivery cost will incur.
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Transit Issue/No Tracking update
The tracking number is provided to you once the package has been dispatched from our warehouse. The tracking number will come live and show movements of the package only when it gets scanned by the courier company in the depot or parcel facility. Please note, in case the tracking is not showing up any updates after 48hours please contact us immediately so that we can reach out to the courier company and get it resolved to ensure you have good customer satisfaction.Â
Product undeliverable
A product can be undeliverable due to multiple factors, our team will contact you through email to resolve the matter.Â
Returned to Sender (RTS)
If a product has been RTS, it may be because of the following reasons, Invalid address: Please make sure the address provided by the customer is always correct. The seller does not hold the responsibility for address validation at our end. If the product gets Returned to Sender due to an invalid address then a re-delivery cost will incur. If the customer wants a refund, then a one-way shipping cost along with 15% restocking fees will be deducted.Â
Delivery Rejected by Receiver:Â
If the item is rejected by the receiver, then the order is considered as a change of mind following which shipping, as well as restocking fees, will be deducted. Please note, if an order is a gift purchase, it will be considered the same way as normal orders.Â
Unsuccessful DeliveryÂ
By default, the packages will be dispatched with the status "Authorized to Leave (ATL)". However, this cannot be the case if the product value is high or if the courier company delivery driver does not find a safe place to drop off the package. In such cases, the package will be taken back either to the post office or depot or a parcel collection centre of the carrier company after leaving the calling card in the mailbox.Â
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At Campbellfield Holdings Pty Ltd, we are committed to providing our customers with high-quality products and outstanding service. Our returns and warranty policy is designed in line with Australian Consumer Law and MyDeal marketplace requirements.
We understand that sometimes a product may not meet your expectations. If you change your mind about your purchase, you may return the item within 14 days of receiving it, provided that:
The item is in original, unused condition and packaging
All accessories and manuals are included
A 15% restocking fee applies
Return shipping costs are the responsibility of the customer
We recommend using a trackable shipping service to ensure the safe return of your item. Once we receive and inspect the item, a refund will be processed to your original payment method within 7 business days.
All our products come with a 12-month warranty, covering manufacturing defects, in accordance with Australian Consumer Law.
If your item is found to have a manufacturing fault, we will offer one of the following:
A repair
A replacement
A refund to the original method of payment
We will cover return shipping costs for faulty items under warranty. A prepaid return label will be provided or return costs reimbursed.
The following items are not eligible for change of mind returns due to hygiene and safety reasons:
Intimate wear
Opened personal care products
Used or unsealed electronics
Please note: We do not offer personalised or customised products.
Your rights under Australian Consumer Law remain unaffected. You are entitled to a replacement, repair or refund if the product:
Is not of acceptable quality
Does not match the description
Fails to perform as promised
Has a major fault that would have prevented purchase if known
Please contact our Customer Support Team with the following details:
Order number
Description of the issue
Photos or videos, if applicable
We will provide further instructions, including any necessary return shipping labels.
If you have any questions or need assistance, our team is here to help.
Estimated Delivery Time Frame: 2-8 business days