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Delivery Information
• We offer free standard shipping on all orders within Australia, excluding remote areas.
• Orders are typically dispatched within 1–2 business days after payment is confirmed.
• Estimated delivery time:
• Metro areas: 3–5 business days
• Regional areas: 5–8 business days
• All shipments include tracking. Tracking details will be provided once your order is dispatched.
• We currently do not offer international shipping.
For remote area delivery or special requests, please contact our customer service team before placing your order.
Warranty and Return Details
Warranty
• All products include a 2-year warranty covering manufacturing defects.
• The warranty applies to faults under normal, intended use.
• If a product is found faulty, we may offer a repair, replacement, or refund based on the situation.
Not Covered by Warranty
• Damage caused by misuse, accidents, or wear and tear
• Unauthorized repairs or modifications
• Issues from incorrect storage or handling
Return Policy
• Returns accepted within 30 days of receiving your order
• Items must be unused and in original packaging
• Contact customer service to get return approval before sending items back
• Refunds or exchanges are processed within 3–5 working days after the return is received
Return Shipping
• If the item is faulty or incorrect, return shipping is covered
• For change-of-mind returns, the buyer is responsible for return postage
Contact Us
To start a return or warranty request, please contact our support team with your order number and details of the issue.
Estimated Delivery Time Frame: 3-8 business days
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