Aqara G2H Pro Camera Hub

Aqara G2H Pro Camera Hub

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Aqara Camera Hub G2H Pro is an intelligent product that integrates dual functions of camera and hub. It has functions such as video intercom, motion detection, sound detection, MicroSD card recording, NAS storage, timelapse, privacy area covering and so on. It can also be used as a Zigbee hub in collaboration with other sensors, controllers, and other accessories to realize the functions such as home guard, data reporting, and smart control. It also supports HomeKit Secure Video.

Built-in Zigbee 3.0 Hub: Connect up to 64 Aqara sensors and controllers and enjoy home automation, remote control, and third-party ecosystem support.

Fullest HomeKit Support: The G2H Pro HomeKit support has improved. Apart from HomeKit Secure Video* and HomeKit-enabled 2-way audio, it now supports all 4 modes of the HomeKit Security System which is also automatically synced with the Aqara Security Guard.

All-Round Compatibility: Apart from HomeKit, the G2H Pro also supports Amazon Alexa, and Google Home (including streaming to smart displays), and connects the compatible child devices to HomeKit, Alexa, Google Assistant, and more.

NAS** and larger capacity microSD support: Apart from the microSD card, which now has an increased maximum capacity of up to 512 GB, the G2H Pro also supports local NAS storage that uses the Samba protocol.

Custom Ringtones and Timelapse: Custom ringtones are finally here! Users' favorite feature allows the G2H Pro to play uploaded recordings and use them in automations. Apart from that, the camera now supports a timelapse clips generation, which allows summarizing the day in one short video.

Subscription-Free Alerts and Built-in Siren: The G2H Pro Camera Hub will notify you via smartphone and built-in siren and record a short clip in case an abnormal sound or motion is detected. A short clip will be sent to the cloud immediately (can be disabled in settings) while the full footage will be recorded locally.

Invisible IR Night LEDs: Thanks to 940 nm infrared night vision LEDs, the G2H Pro Camera Hub doesn't have an annoying glow that could disturb your sleep during the night.

146o Wide-Angle Lens and 1080p Sensor: The G2H Pro now supports an even wider viewing angle (diagonal) due to the absent distortion correction, which gives the image, captured by a crisp 1080p sensor, a more "fish-eye" look.

360o Stand and Flexible Placement: The base has a built-in strong magnet, which can be attached to the surface of metal objects. The package includes an iron wall mount and screws, which support multiple installation methods.

Event Timeline and Notifications***: With the G2H Pro, when your Aqara sensors are triggered by an event such as opening the door, it will be marked on the video timeline, and you will be able to see video notifications.

Activity and Privacy Masking Zones: Apart from the configurable activity zones, that can be set within the Aqara Home app in order to reduce unnecessary alerts, the G2H Pro has a local privacy masking, that can prevent certain parts of the image to be recorded or sent to third-party servers such as Google or Amazon.

Face and Package Recognition*: Thanks to the HomeKit Secure Video, the G2H Pro also supports face and package recognition and notifications that are processed locally on your HomeKit hub such as HomePod.

RGB LED: Compared to the G2H, the G2H Pro now has a colorful indicator LED.

* To support HomeKit Secure Video, an iCloud subscription, HomeKit hub and up-to-date iOS/iPad OS/ tvOS are required.

** To use NAS storage, a supported microSD card as well as SMB1.0-compatible software are required.

*** Aqara sensors required for this functionality

Specifications

Product Model: CH-C01

Video Coding: H.264

Resolution: 1080p

Power Supply Input: 5V 1A

Viewing Angle: 146o (diagonal)

Overall Power Consumption: 5 W

Product Dimensions: 82.4x56.5x50.5 mm (3.24x2.33x1.99 in.)

Working Temperature: -10oC ~ 40oC (14oF ~ 104oF)

Operating Humidity: 15% ~ 85% RH, no condensation

Wireless Protocols: Zigbee 3.0 IEEE 802.15.4, Wi-Fi IEEE 802.11 b/g/n 2.4 GHz

Local Storage: MicroSD card (CLASS 4 or above is supported, up to 512 GB storage)

Supported Device: Android 4.0 or iOS 13.2 and above

What is in the Box

G2H Pro Camera Hub x 1

User Manual x 1

Screw x 2

Metal Plate x 1

Micro USB to USB-A Cable x 1

Ejector Tool x 1

Sticker x 1






GTIN: 6970504215986

Shipping Details

Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address. Once payment is confirmed, items will be dispatched within two business day and will take 1-10 days to arrive.

Our goods come with an official warranty and guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with sealing. Any product with packaging box opened or unsealed will not be accepted for return. 

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed through My Deal. 

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Shipping
To return your product, you should initiate a return on My Deal Platform. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We strongly recommend that you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Estimated Delivery Time Frame: 1-10 business days

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