Features:
Product Details:
Frame Material
Tabletop Material
* Assembly Required
Dimensions:
Shipping Policy
In normal circumstances, orders are dispatched in 1-2 business days after it is received in our system. If you require a postponed delivery date, please contact us prior to placing an order.
After you have placed your order, shipping address or order details generally cannot be changed as our warehouse will process your order for dispatch as soon as possible.
Delivery, whether standard or express, is made to the ground floor level only (not including stairs). For special requirements or requests, including two-person delivery booking or delivery involving stairs or lifts, please contact us prior to making an order.
If standard delivery with tracking number applies for your order, please follow delivery on the courier website and allow up to around 10-12 business days from dispatch date for delivery. Courier may deliver earlier or after this time frame depending on different circumstances and schedules. Please contact us for ETA updates after standard transit time has passed.
Our couriers operate on weekdays, Mon-Fri standard business hours only. In rare circumstances, for example during high volumes of freight, the courier may make alternative arrangements to deliver on a weekend at their own discretion - please follow delivery progress on the courier website with the tracking number provided for your order.
Please contact us if you have any questions about your shipping address before placing your order or alternatively we will contact you if your shipping address is undeliverable.
Additional shipping fees
Remote or regional areas may incur extra costs for delivery. Alternatively, some areas are excluded from standard delivery if it is not covered by our couriers. If the shipping fee paid for order can cover delivery for your address, we will proceed with dispatch as normal. In exceptional cases, however, we may contact you to cover the shortfall to proceed with dispatch and reserve the right to cancel your order with a full refund.
Additional shipping fees can apply for special requirements or requests including two-person delivery jobs, multi-level or high rise buildings or deliveries involving stairs or lifts. In some cases these circumstances can cause failed deliveries. Please contact us prior to placing an order.
We do not cover any redirection or other delivery costs that occur due to incorrect, incomplete or unaccessible delivery addresses provided for the order or any other reason to cause failed delivery.
Shipping information requirements for orders
Please provide a contactable mobile number and email address for your order. Couriers may contact you to clarify delivery details in order to proceed with delivery.
Complete addresses may be required to enable delivery (e.g. Unit numbers, PO Box number, etc.)
For business addresses, please ensure it is open during standard courier weekday business hours.
If you would like to provide Authority to Leave (ATL) instructions, please incorporate this into your shipping address details at checkout and ensure that the shipping address enables a safe ATL to be made. In most circumstances where ATL can be safely made, ATL is the default delivery method due to contactless delivery policies and limited capacity to hold goods at courier depots.
Large item orders
Street addresses are required for all large item(s) orders. Non-street addresses include the following: Parcel Locker, Parcel Collect, ParcelPoint, PO Box, Locker Bag or Mail delivery centres.
Assistance may be required with unloading and carrying goods. In some circumstances, couriers may be unable to deliver goods to your door if it is not at the ground floor or stairs present. Please arrange for able-bodied person(s) to be available on the day of delivery to provide assistance.
If you are unable to provide assistance or arrange for someone to assist our courier, please contact us prior to placing an order.
The street address must provide parking or a loading area nearby to enable delivery.
Delivery issues
If there are any issues with the goods you receive, please take photographic evidence on the day of delivery and notify us immediately for courier review.
If your order is not delivered within the standard transit time frame which can be extended during peak delivery volumes or delivery restrictions, please contact us to lodge enquiry with courier. Note that non-delivery claims must be alerted to us within a month from your order date at the latest to enable courier investigations into your consignment.
Product Warranty Period & Change of Mind Returns
If 30 days have passed, please note we do not accept change of mind returns of used products for full refunds or order cancellations. If a product issue is notified within the applicable warranty period, we can provide after-sales service.
Returns Policy
Accepted Items
Excluded Items
We do not offer change of mind returns on:
Refund Processing
Returns Process
Warranty
Estimated Delivery Time Frame: 2 - 7 days
You need to be logged in to add a review.
Lately read a review about this product, where someone said 'took him 3 vodka to finish assembly' ... didn't have this problem and could enjoy my wine sitting on my patio after about 1hour. Advice: use your own tools. Good bang for the buck. Quality OK, need to be a bit on the cautious side with the screws (hex-head screws) when using your power drill to avoid frazzling. Tip: when assembling the chairs, put the rods (the ones which are not held by screws) in first, even if stated the other way round in the description, otherwise you never get them in the respective holes without bending them too much Use the included table as side-table only since I found it a bit small as main table for the assembly. Overall quite happy !
Apr 22, 2024
Simple patio set which is surprisingly more comfortable than I expected. It definitely requires 2 people to build but worth it.
Mar 13, 2024
Pretty easy to put together by myself. Very comfortable, I like to melt in chairs. Brought my hair salon courtyard, really good
Feb 15, 2022
Love it,great value
Jan 17, 2022
Very happy- easy to put together. Very practical, smart setting.
Dec 04, 2021