The Geraldine steel bed frame by Zinus is the epitome of elegant simplicity. Ignore the knock-offs, this bed frame is the original and the best. Engineered to provide strong support for both you and your mattress. This bed frame also features 28cms of clearance for valuable under bed storage
Features:
Specifications:
Double Size
Queen Size
AU-QLPBHF-12D AU-QLPBHF-12Q
Warranty Policy
All of our products come with a warranty against defects in workmanship and materials.
10 Year Warranty on Mattresses, Excluding BNSM-6 & 8 Which are 5 Year Warranty.
5 Year Warranty on Bed Frames
All other items are covered by 1 Year Warranty
30-Day Returns Policy
We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.
However we do also appreciate that sometimes the product is just not right or you may have a change of mind after placing your order.
If you do change your mind we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)
Your only two responsibilities here will be:
The return shipping cost (to our warehouse)
The item must be returned in ‘as-new’ condition
Requirements of ‘as new’ condition are as follows the item must:
Not be used
Not be assembled
Not be damaged at all
Packed in all the original packaging
Packaging to not be damaged
Include all unopened tools and hardware
Include assembly instructions
We do have some excluded products from our 30-day return policy:
Clearance items
Mattresses
The process of returning the item is as follows:
Inform us of your intent to return the item via the contact us link
You will need to organise to return to the sender
We will keep a look out for the returned item
Once arrived our inspections team will assess the ‘as new’ condition of the item
If confirmed that the product can return to stock we will process the refund on the product (excluding postage) and notify you
If the product is damaged or cannot be returned to stock we will process a partial refund and notify you
Unfortunately returns cannot be delivered in person to our warehouse facilities.
If you need to arrange a return please contact us for assistance and we will be happy to help.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally items still are damaged in transit.
Not to worry we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped) we ask that you kindly take photos of the damage do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
We are always here to help.
You need to be logged in to add a review.
Great bed for guests
Oct 17, 2023
Great bed frame. Solid and looks good, was very straightforward to put together.
Jul 07, 2023
Great bed. Simple and looks good. Really easy to put together. Feels sturdy. Excellent quality for the price.
Jun 11, 2023
Best instructions ever! Clear and precise. Very pleased with the product.
Nov 14, 2021
EASY TO PUT TOGETHER BY YOURSELF DID IT IN 10 MIN
Nov 08, 2021
Great product and price.
Aug 12, 2021
Fantastic - great value for money; extremely promot delivery. Very happy
Feb 23, 2021
The bed was delivered very quickly plus it was simple to put it together
Jan 28, 2021
Great frame! Easy to put together and was delivered within 3 days!
Sep 19, 2020
Super quick delivery
Aug 07, 2020
Copyright 2024 MyDeal.com.au - © All rights reserved
