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And like every Zinus bed, it arrives at your door in one box, expertly packed with all necessary tools and instructions for seamless set up. Top it off with your favourite pillows and bedding to complete your perfect hideaway
Australian size mattress Guide:
Melbourne, Sydney & Brisbane Metro: 1–3 business days
Melbourne, Sydney & Brisbane Outer Metro: 3–6 business days
Western Australia, Northern Territory & Tasmania: 5–10 business days
NSW, ACT, QLD, VIC & SA Regional Areas: 4–10 business days
Note: We do not deliver to PO Box addresses or Parcel Lockers. Please provide a residential or business address at checkout.
Products are shipped Monday to Friday. Orders placed after 3pm on Friday through Sunday will be shipped on Monday (excluding public holidays).
We stand by our product quality and offer warranties against defects in materials and workmanship:
Mattresses – 10-Year Warranty (5-Year for Bonnell mattresses)
Bed Frames – 5-Year Warranty
All Other Items – 1-Year Warranty
Changed your mind? No problem!
You can return items within 30 days of delivery for a refund (excluding shipping).
To qualify, items must be:
✅ Unused and unassembled
✅ In original, undamaged packaging
✅ Complete with all tools, hardware & instructions
Contact Us – Let us know you’re returning an item.
Ship It Back – Return shipping is at your cost. In-person returns aren’t accepted.
Inspection & Refund – Once received, we’ll inspect and process your refund. (Partial refunds apply if the item is not in 'as-new' condition.)
If your order arrives damaged, don’t accept the delivery. Instead:
📸 Take photos → 🚫 Reject the item → 📞 Contact us ASAP.
We’ll send a replacement and handle the return for you.
Need help? Reach out to us! We’re here to make things right. 🚀
Estimated Delivery Time Frame: 2-14 business days