The proper tool makes every task easy. This is the essential one for maintaining your candle's wick properly. Our heavy-duty metal wick trimmer clips wicks to the perfect length to ensure a clean, even flame for a longer-lasting candle and maximum fragrance. Long enough to reach the bottom of our Original Large Jar Candles, the Perfect Wick Trimmer's design also easily lets you remove the clipped wick safely. You can't do that with a pair of scissors!
To enjoy your candles to their fullest, a certain amount of care is required. Keeping their wicks trimmed properly will help your candles burn fully and last longer. Specifically, your candle's wick should be trimmed after every 4 hours of burn time. Let the candle come to room temperature, then trim the wick to 1/8-inch before relighting. That length helps create complete combustion, which means less soot is formed while the candle is burning. This is where our Perfect Wick Trimmer comes in - place the bottom of the trimmer flush with the candle surface, rock the trimmer back so that its "elbow" rests on the surface, this keeps the trimmer at a 45-degree angle and helps ensure the cut is to the proper length. Simple! Enjoy your candles and their fragrances, then repeat again after every 4 hours of burn time.
Candle not included
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us
Estimated Delivery Time Frame: 2-8 business days