Seller Profile
I knew I liked this before purchase
Oct 11, 2024
Used this coffee for years now
Sep 04, 2024
Works so good. Was amazed because I've always had the turn style one
Aug 04, 2024
Very happy
Aug 03, 2024
Very happy
Aug 03, 2024
Very happy
Aug 03, 2024
A present for a budding artist, was very happy.
Aug 02, 2024
First time trying this compatible product. So far so good, happy with the quality of the print, value for money and the speed of delivery and earning rewards points too!
Jul 27, 2024
Happy with purchase, prompt delivery, good price. Would buy again.
Jul 19, 2024
Sensationally great with pastelmat. Not a crumb or Dust in sight. Love using these. Sad I could only afford 24 set. I'm feeling the need for full set syndrome
Jul 07, 2024
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us
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