Take the modern route to your bedroom with this wooden bed frame! It makes a practical and decorative addition to your interior.
Note:
Free Delivery to:
Sydney Metro
Melbourne Metro
Brisbane Metro
NOTE: No Delivery to PO Box, Parcel Locker or Post Office addresses (please provide a residential or business address at checkout)
We ship across Australia, including major cities like Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
IMPORTANT NOTE: This item includes a service to ground level with reasonably good access only. Couriers will not conduct any multi-level or upstairs deliveries for this item. Delivery service for this item includes a one-man job unless specified or organized otherwise at your own additional cost. Your assistance may be required to help the driver unload.
Dispatch closure:
We maintain regular business hours throughout the season, except for public holidays and weekends.
Returns Policy
We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. We aim to ensure your satisfaction, and we want you to cherish your purchase.
However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 14 days from the date of receipt, we will gladly facilitate a refund for the product (excluding applied shipping costs).
Your responsibilities in this process include:
Covering the return shipping cost of $19.99 to our warehouse.
Ensuring the item is returned in 'as-new' condition.
The criteria for 'as-new' condition entail that the item must:
Remain unused.
Be unassembled.
Be devoid of any damage.
Include all original packaging.
Have undamaged packaging.
Contain all unopened tools and hardware.
Include assembly instructions.
To initiate the return process, follow these steps:
Notify us of your intent to return via the Contact Us link.
Organize the return shipment to the sender.
Once received, our inspection team will assess the 'as-new' condition.
If confirmed, we will process the refund on the product (excluding postage) and notify you.
If the product is damaged or cannot be restocked, we will process a partial refund and notify you.
Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.
For damaged items in transit:
While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.
Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.
Estimated Delivery Time Frame: 1-8 business days
Delivery was good, packaging was good. That's all the good things about this product. The assembly was a bad experience. Steel bolt was bent, and hence connecting two pieces of wood to make bed rails so difficult - I ended up having to enlarge holes a little to accommodate the bent bolt. Nuts are too big for some predrilled placeholders. What's worse: screws are supposed to go deep into wood. OK, I can live with that, if the wood itself did not crack as I tightened the screws. I wonder with timber cracks, how long the bed will last. The finish quality of timber: HUGE room for improvement. Edges of bed rail, bed head are sharp - so sharp that you can feel like paper-cut when your leg accidentally touches those part of the bed. Not only they are sharp, in some places they are scratchy! OK for a tough ironman/ironwoman, bad for kid's skin. And they're advertising it as: HIGH QUALITY FINISH! Overall, I should have repacked it and request a refund the moment I opened it.
Feb 27, 2023