Garden Parasol with Steel Pole Umbrella Sun Shelter Shade Terrace Patio vidaXL

Garden Parasol with Steel Pole Umbrella Sun Shelter Shade Terrace Patio vidaXL

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This elegant parasol protects you from the sun's harmful UV rays and creates perfect shade as well.

It is made of UV protective and anti-fade polyester. The parasol cover provides you with optimum protection against the sun and is easy to clean. The strong steel pole with wood-colour coating and 8 ribs makes the parasol stable and durable.

Please note that we recommend treating the umbrella fabric with a waterproofing spray if it is likely to be used during heavy rainfall.

Colour: Sand/Taupe/Anthracite
Material: Fabric (100% polyester), steel
UV protection and water-resistant

Model 1

Overall dimensions: 155 x 190 cm (Diameter x H)
Circular diameter: 180 cm
Pole diameter: 28 / 32 mm

Model 2

Overall dimensions: 210 x 230 cm (Diameter x H)
Circular diameter: 240 cm
Pole diameter: 32 mm

Specifications:

Shipping Details

Free Delivery to:

Sydney Metro
Melbourne Metro
Brisbane Metro

NOTE: No Delivery to PO Box, Parcel Locker or Post Office addresses (please provide a residential or business address at checkout)

We ship across Australia, including major cities like Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

IMPORTANT NOTE: This item includes a service to ground level with reasonably good access only. Couriers will not conduct any multi-level or upstairs deliveries for this item. Delivery service for this item includes a one-man job unless specified or organized otherwise at your own additional cost. Your assistance may be required to help the driver unload.

Dispatch closure:
We maintain regular business hours throughout the season, except for public holidays and weekends.

Returns Policy

We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. We aim to ensure your satisfaction, and we want you to cherish your purchase.

However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 14 days from the date of receipt, we will gladly facilitate a refund for the product (excluding applied shipping costs).

Your responsibilities in this process include:

Covering the return shipping cost of $19.99 to our warehouse.
Ensuring the item is returned in 'as-new' condition.

The criteria for 'as-new' condition entail that the item must:

Remain unused.
Be unassembled.
Be devoid of any damage.
Include all original packaging.
Have undamaged packaging.
Contain all unopened tools and hardware.
Include assembly instructions.

To initiate the return process, follow these steps:

Notify us of your intent to return via the Contact Us link.
Organize the return shipment to the sender.
Once received, our inspection team will assess the 'as-new' condition.
If confirmed, we will process the refund on the product (excluding postage) and notify you.
If the product is damaged or cannot be restocked, we will process a partial refund and notify you.

Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.

For damaged items in transit:

While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.

Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.