TMAX TOOL 25cc 10” Chainsaw

Change of Mind Returns

We want you to be completely satisfied with your purchase. If you change your mind, most of our products come with a 30-day change of mind policy. Within 30 days from the purchase date, you can request a return by contacting us through your MyDeal Account for approval. Once we receive and inspect the item, we will process a resolution.

Please note:

• Return postage is the customer’s responsibility.

• The product must be returned in its original packaging, including all accessories.

• We are not responsible for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the return.

• A restocking fee may apply, depending on the condition of the returned item.

Warranty Claims

Most of our products come with a 12-month warranty, covering manufacturing faults and defects. Some items may have a different warranty period, so please check the product description for details.

If you experience an issue with your product, please contact us via your MyDeal Account to lodge a warranty claim.

Marz Power Return Policy

If you change your mind and no longer wish to keep a product purchased from Marz Power, you can return it within 7 days from the purchase date.

Conditions:

• Return shipping costs are the customer’s responsibility.

• Clearly mark your name and contact details on the return package.

• The item must be unused and returned in its original condition to receive a refund.

• A restocking fee may apply, depending on the item’s condition.

• Items that have been used, damaged, or are not in their original packaging and cannot be resold as new will not be accepted for return.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More