Synology Enterprise 18TB 3.5" SATA Enterprise Server NAS Hard Drive [HAT5310-18T]

Synology Enterprise 18TB 3.5" SATA Enterprise Server NAS Hard Drive [HAT5310-18T]

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Synology Enterprise 18TB 3.5" SATA Enterprise Server NAS Hard Drive

Synology HAT5310-18T, 3.5", 18000 GB, 7200 RPM

Synology HAT5300 series is designed to tackle demanding, high-volume workloads. Optimized specifically for Synology storage solutions, its design enables high sequential throughput, maximizing the number of concurrent clients the system can sustain. HAT5300 series drives are engineered for maximum dependability, passing over 500,000 hours of validation.

Scale-up Confidently Synology
HAT5300 series drives are engineered to provide fast and dependable performance, even for a large number of clients. Firmware and software collaborate to ensure maximum performance, delivering over 23% higher sequential read performance than similar capacity drives. HAT5300 series provides outstanding performance for large-scale video surveillance, multimedia post-production, and enterprise file server environments.

Maximum Endurance and Reliability
Designed with our expertise in storage systems, HAT5300 series drives are backed by an up to 2.5 million hour MTTF rating, workload support of 550 TB per year, and persistent write cache technology. Over 500,000 hours of compatibility and stress testing ensure that the HAT5300 can continuously operate even under extreme workloads with our NAS and IP SAN lineup. Combined with data protection solutions running on Synology systems, you can confidently depend on your data 24/7 using HAT5300 series drives.

Simplified Maintenance
DSM updates will ensure that compatible Synology drives will be updated together with the operating system. This reduces the number of maintenance sessions IT teams need to schedule while also increasing the entire system's service availability. Simplify IT infrastructure planning requirements by getting support for the entire system from Synology.


Product Specifics
SpecificationValue
MPNHAT5310-18T
Product ConditionBrand New/Unused
Product UseGeneral
SKU677313
Storage Form Factor3.5"
Storage Size (HDD)18TB
GTIN: 04711174724840

Shipping Details

We understand that when you order a product online, you want it delivered as fast as possible. Our warehouse processes and dispatches orders within 1-4 business days. Delivery times will depend on your location, and size of product. Average delivery times range from 5-9 business days. We're located in NSW, so if you're ordering from another state your product may take longer to arrive. Rest assured we do everything possible to get your product to you safely and securely.

CHANGE OF MIND RETURNS

Change of mind returns are accepted within the first 7 days but will incur a 5% restocking fee. Returns within 30 days will attract a 20% restocking fee. The following criteria must be met:

 

  1. The item must be received by us within 7 days of the request.
  2. The item is in the original, sealed packaging with no missing or damaged parts.
  3. The item is not in large quantity (greater than 5 units)
  4. The item value is less than $1,000.
  5. The item is not used in any way.

Please Note:

  • Refunds can only be made to the original account of payment.
  • The customer is responsible for return postage costs
  • Original postage and insurance costs are not refundable.
  • We reserve the right to refuse returned items if the conditions above are not met, a postage fee may also apply.

WARRANTY RETURNS

Products purchased from our store are subject to a standard manufacturer warranty period. If an item is found to be faulty within 14 days, the item will be treated as Dead on Arrival (DOA). Outside of this period, the item will be processed as a standard warranty case. Physical damage is not covered by DOA or warranty.

DOA WARRANTY CLAIMS POLICY

DOA claims are eligible for a refund or replacement, given the following criteria are met -

  1. We are notified of the issue within 14 days of the order date.
  2. The item has been packed back into its original packaging, will all included accessories and documentation.

Please Note:

  • A replacement or refund will be issued after the faulty item has been returned to us.
  • Assessment may apply in some circumstances before a refund or replacement can be issued.

STANDARD WARRANTY CLAIMS POLICY

Items found to be faulty outside of the 14 Days DOA period will be subject to standard warranty terms. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.

Please note:

  • The customer will be responsible for any return postage costs.
  • The processing time is generally 2-3 weeks from when we receive the faulty unit.
  • The claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval.
  • The customer should provide their invoice number and item's serial number when contacting us. eBay only keeps a sales history of up to 3 months so we are not able to retrieve order details with eBay usernames after this period.
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Estimated Delivery Time Frame: 3-7 business days

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