The Sprout Samsung S23 Silicone Case is designed to offer a sleek and durable layer of protection for your Samsung Galaxy S23. Made from high-quality silicone, it features a soft-touch finish that provides a comfortable and secure grip, ensuring your phone stays safe in your hands. Its slim design adds minimal bulk to your device, allowing it to fit easily into your pocket or bag while maintaining the phone’s stylish appearance.
This silicone case offers excellent shock absorption and drop protection, shielding your phone from accidental falls and everyday impacts. The raised edges around the screen and camera provide additional protection from scratches and direct impacts, ensuring your phone remains in pristine condition. The case is also resistant to dust and scratches, keeping your phone safe from daily wear and tear.
With precise cutouts, the case ensures easy access to all buttons, ports, and the S Pen, allowing full functionality without needing to remove the case. Its anti-slip design prevents accidental drops, and the soft silicone material is easy to clean, making it both practical and stylish for everyday use.
Dispatch lead time - 2 days unless mentioned in the listing specifically.
Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
Estimated Delivery Time Frame: 5-10 business days