The Sprout Samsung Galaxy S23 Ultra Silver Cascade Case offers a perfect blend of style and protection for your device. Designed to fit the Samsung Galaxy S23 Ultra, this case features a stunning silver glitter cascade design that catches the light, adding a touch of glamour to your phone.
Made from flexible yet durable materials, the case ensures a snug fit while providing comprehensive protection from drops, impacts, and scratches. With precise cutouts for the camera, buttons, and ports, your phone remains fully functional while being protected. Despite its tough build, the case is slim and lightweight, ensuring that your Galaxy S23 Ultra maintains its sleek appearance and is comfortable to hold.
In keeping with Sprout’s commitment to sustainability, the case is packaged in eco-friendly, recyclable materials, offering protection for both your phone and the planet.
Dispatch lead time - 2 days unless mentioned in the listing specifically.
Estimated delivery time frame - 5-10 business days unless mentioned in the listing specifically.
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
Estimated Delivery Time Frame: 5-10 business days