Sprout DHC Case for Samsung Galaxy S23 Ultra - Black/Clear
The Sprout DHC Case for Samsung Galaxy S23 Ultra in Black/Clear offers a perfect blend of style and protection for your device. Designed with a dual-layer construction, this case combines a tough outer shell with a soft inner lining, providing superior protection against drops, bumps, and scratches. The hard outer shell absorbs impacts, while the soft inner layer cushions your phone, minimizing the risk of damage from everyday mishaps.
One of the standout features of this case is its clear back design, which allows you to showcase the sleek and sophisticated look of your Samsung Galaxy S23 Ultra. The transparent back ensures that your phone’s original aesthetics are visible while still being protected by a sturdy and reliable case. The black accents around the edges add a touch of elegance, making this case both functional and stylish.
The Sprout DHC Case is thoughtfully designed with precise cutouts and raised edges, ensuring that your phone’s screen and camera are protected from scratches when placed on flat surfaces. Despite its robust protection, the case maintains a slim profile, ensuring that your Galaxy S23 Ultra remains comfortable to hold and easy to slip into your pocket or bag. This case is an ideal choice for anyone looking to keep their Samsung Galaxy S23 Ultra safe while preserving its sleek design.
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within within reasonable timeframe of delivery.
2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.
3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs.
4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.
5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging.
6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.
1. Warranty Coverage: All brand-new products come with a 12-month warranty, and refurbished products are covered by a 6-month warranty.
2. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.
3. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.
4. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair nor replacement is feasible, we proceed to provide a refund.
5. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.
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