The Reid Cycles Sport X is an ideal helmet for commuting, mountain biking and road riding. It's lightweight, with fantastic ventilation, adjustable fit and excellent protection.
The Sport X features a Dial Fit System, so you can adjust it to suit your head perfectly, for a snug fit without pressure points. The rear adjustment dial allows for quick, one-handed adjustment, even while riding. In-mould construction means that the shell and liner is formed as one piece, making for a stronger helmet without the need for extra material. This allows for larger ventilation spaces without a reduction in protection. 19 vents will keep you cool. The visor is removable for road riding style, or keep it on to shade and protect your eyes.
Features:
The Reid Cycles Sport X helmet meets or exceeds Australian Standard 2063:2008, which is the toughest certification for bicycle helmets in the world, so you know that it'll protect you when you need it most!
At Reid, we distinguish between change-of-mind returns and warranty claims to help you understand your rights and options clearly:
Change-of-Mind Returns: For returns due to a change of mind, the item must be unused, in its original condition, and within the specified return period.
Warranty Claims: For returns due to faulty, damaged, or misrepresented products, our policy aligns with the Australian Consumer Law (ACL), allowing you to remedy issues within a "reasonable time" based on the product's nature and price.
Our return policy for Change-of-Mind online purchases lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Several types of goods are exempt from being returned:
Clothing: Returns are only accepted if the clothing is unworn, in as-new condition, and with the tags attached. For hygiene reasons, particularly with knicks or shorts, items that have been worn cannot be returned.
If you purchased an item online, follow these steps to return it:
Message us via the platform.
Provide all necessary details as outlined below.
We will respond within 1 business day with further instructions.
Required Information:
Your order number (found at the top of your order confirmation email).
Your name and address.
A message detailing the reason for the return.
Whether you prefer a refund or exchange.
Partial Refunds: Only granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.
Yes, you can return your item to the Reid Cycles store where you purchased it, along with a copy of your receipt. In-store returns are processed immediately.
What is the Refund Process?
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method.
Late or Missing Refunds:
Check all accounts you may have used for the original payment.
Contact your credit card company, as processing times vary.
Contact your bank if necessary.
If you still have not received your refund, please message us via your account.
Yes, both sale and regular-priced items may be refunded.
If your item is damaged or defective, you can choose to receive a refund or an exchange. If you would like to exchange it for the same item, message us via your account.
We will happily assist if you change your mind about your online order before it has left our warehouse. Once the order has been collected by a courier, we cannot make any changes, and the order will be delivered to you. If you want to return/exchange products, follow the standard returns procedure outlined here.
If we ask you to return the item, please contact us via your account.
You are responsible for paying the shipping costs unless the item was damaged upon receipt. In such cases, we will cover the shipping costs.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
Depending on your location, the time for the exchanged product to reach you may vary.
For items over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you purchased a product before a promotion/discount was announced, we cannot extend this new offer to you.