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Q: Is Rice Robot easy to use?
Yes, Rice Robot is as easy as one, two, three! Add rice - Use the clear cup to measure and add your rice to the inner pot. Add water- Use the blue cup to measure and add your water to the inner pot. Click & Cook - Click the cover closed and turn it on to cook. Rice Robot knows when your rice is ready and will automatically go into keep warm mode when it is done.
Q: What is the capacity of the Rice Robot?
Rice Robot has a 1.2L capacity and makes 4.5 cups of cooked rice - enough to feed the entire family.
Q: How big is Rice Robot?
Rice Robot is compact and measures 20cm H x 15cm W x 18cm L so it can fit in small spaces and cupboards.
Q: How do I use the Steamer Tray?
Once you add the rice and water to Rice Robot's inner pot, place the Steamer Tray on top and add the food you want to steam. Make sure it isn't filled higher than the top edge. Then close the lid and press the power switch down to start cooking!
Q: Is Rice Robot easy to clean?
Yes, Rice Robot has dishwasher safe parts. For a full guide on how to clean your Rice Robot please refer to the instruction manual.
Weight: 1.6Kg
Dimensions
Length: 20.00cm
Height: 22.00cmWidth: 26.00cm
Shipping Information:
Processing time is 2-3 business days
Estimated shipping time is 2-14 business days
Shipping time depends on destination postcode:
Sydney, Melbourne, Brisbane, Adelaide and Canberra: 2-4 working days
Country NSW, Vic, Qld, SA and ACT: 3-4 working days
Tas, WA and NT: up to 10 working days
Delivery times may vary, especially during peak periods.
Consumer Satisfaction Guarantee
If not satisfied with the product for any reason, return the product to seller within 30 days of the date of invoice.
This satisfaction guarantee does not apply to a product damaged by abuse, improper or abnormal usage by customer or a third party, or a product damaged by a repair provided by a person not authorised by seller. No refund will be payable to customer until seller has inspected the returned product and determined that the terms of this guarantee have been satisfied.
Damaged Products
Customer must inspect the product on delivery and satisfy itself that the product is not damaged. If the product is damaged, customer must notify seller and must provide evidence of the damage, such as by way of photographs.
Seller does not accept liability for products lost or damaged in the mail or by customer.
Customer must comply with the 'Return of Products' requirements below when returning any damaged product.
Return of Products
Customer must return the product in its original packaging. Items must be returned unused with all original accessories and contents, by registered post to seller within 30 days of the date of invoice to obtain a refund or, return postage at customer’s expense. Please contact the seller to obtain a Return Authorisation before goods can be returned.
For faulty or incorrectly delivered items please contact the seller for return or replacement instructions.
Refunds and returns or replacements do not include postage and/or handling charges and all such charges are at customer’s cost unless we otherwise agree in writing.
Except where required by law or in accordance with this clause, seller is not obliged to accept any return of products. If seller does not accept the return of the product, seller will contact customer in writing.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 2 - 14 business days
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