Accessories: TAC-S02 double stacker steamer available separately.
Please provide a valid phone number so we can confirm your order and arrange delivery.
Metro: 2-5 business days
Regional: 4-10 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
EJOY Australia will provide a refund in agreement with the Competition and Consumer Act 2010 (the “Act”) namely, if the goods you purchased:
This includes product damaged in transit or dead-on arrival.
Please contact us via your Mydeal account immediately if the above occurs and provide EJOY Australia with:
Change of Mind will not constitute a reason for return and refund.
Subject to the Act non-returnable Items include, but are not limited to:
Non-Returnable items
If a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us immediately.
You must also return any Bonus Offers included with your original purchase in an “as new” order with all original packaging and manuals enclosed to receive a full refund. If the Bonus Offer is a Non-Returnable Item, the value of the Bonus Offer will be subtracted from the purchase price of the item being returned and you will be refunded the difference.
Warranties and Replacements
Change of Mind
No Change of mind
Consumer Guarantees
Under the Australian Consumer Law, you have guaranteed legal rights for goods and services you purchase. These are called consumer guarantees.
All goods sold in Australia come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
There are nine consumer guarantees that apply to goods you purchase:
Estimated Delivery Time Frame: 7 - 14 business days
Item as described, good
Jun 26, 2024