Refurbished Apple Airpods 3 [ 3rd Generation ] Grade "A"

Refurbished Apple Airpods 3 [ 3rd Generation ] Grade "A"

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Refurbished Apple Airpods 3 [ 3rd Generation ] Grade "A" Renewed

Refurbished by Sugarberry

Condition:

Grade "A" Renewed Seller Renewed

These Airpods are verified by Apple store in Australia

In new like conditions, batteries are tested and at 100% full capacity. Wireless charging tested, comes in a generic box and generic cable.

Renewed electronics are like new-just better for the planet and your pocket. All AirPods are thoroughly cleaned, disinfected /sanitised and verified by the refurbisher to have 100% functionality.

How it'll look: Excellent

Durability scores are high, and chances of encountering technical issues are very small. Like new, no scratches are visible from a distance of 8 inches (a bit longer than a standard-sized pencil). The body may not have any scratches or scratches are not visible at all.

Technical condition: Excellent

These AirPods are fully renewed by industry certified technicians. The outer core plastics & batteries may have been replaced with aftermarket plastic parts.

The internal components are official Apple. The serial number for most of our refurbished AirPods are verifiable on the manufacturer's website however will no longer valid for warranty service coverage as these Airpods are renewed by the seller and not by the manufacturer. Warranty is ONLY valid through eShop Downunder.

Protection to the customer under provided warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

This item is seller refurbished and comes with six months seller-provided warranty. This warranty can only be claimed by the seller. The Manufacturer warranty is not available for seller refurbished items in our store as the item are fully refurbished with aftermarket parts

Warranty

All of our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. This item is seller refurbished and comes with 6 months seller-provided warranty. This warranty can only be claimed by the seller. The Manufacturer warranty may not available for seller refurbished items in our store.

Customer Service

You will be provided prompt customer service should you need any support from the seller. All your support or warranty-related claims will be responded to within 24 hours by the seller. In most cases, a replacement will be issued as soon the customer return the item to us for investigation. Returns will be approved without any delay.

Guidelines to avoid connection or charging related issues

How to Connect using Bluetooth - The right way

1:Turn on the Bluetooth of the mobile phone

2: Open the headphone cover, then the Airpods Pro window will appear from iPhone

3:Click the mobile phone to connect Bluetooth, then hold down the Airpods Pro power button, then the mobile phone will show that it is connecting, then release the power button

4:The mobile phone interface will show that the connection is successful, and then AirPods Pro can work

In case you have issues related to charging you need to reset the AirPods as Barries have been replaced to give you the best experience. Remember you need to charge AirPods for 3-4 hours before first use.

1:Put your AirPods in their charging case and close the lid.

2:Wait 30 seconds.

3:Open the lid of your charging case.

4:On your iPhone, iPad or iPod touch, go to Settings > Bluetooth and tap the "i" icon next to your AirPods. (If you can't see your AirPods in Settings > Bluetooth, just go to the next step.)

5:Tap Forget This Device, and tap again to confirm.

6:With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.

7:Reconnect your AirPods: with the lid open, place your AirPods close to your device. Follow the steps on your device's screen.

GTIN: 786587328927

Shipping Details

The orders placed before 8 am (AEST) will be dispatched within 24 to 48hrs (Business days only).   

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Victoria (Melbourne Metro) 1 – 3 days 
  • New South Wales (Sydney Metro) 3 – 4 days 
  • Queensland (Brisbane Metro) 3 – 4 days 
  • South Australia (Adelaide Metro) 3 – 4 days 
  • Western Australia (Perth Metro) 5 – 6 days 
  • Tasmania 3 – 4 days 
  • Northern Territory 5 – 7 days 

 

If you are unavailable at the time of delivery re-delivery fees may apply.

Returned to Sender (RTS) due to an invalid address then a re-delivery cost will incur.

 

Transit Issue/No Tracking update

The tracking number is provided to you once the package has been dispatched from our warehouse. The tracking number will come live and show movements of the package only when it gets scanned by the courier company in the depot or parcel facility. Please note, in case the tracking is not showing up any updates after 48hours please contact us immediately so that we can reach out to the courier company and get it resolved to ensure you have good customer satisfaction. 

Product undeliverable

A product can be undeliverable due to multiple factors, our team will contact you through email to resolve the matter. 

Returned to Sender (RTS)

If a product has been RTS, it may be because of the following reasons,  Invalid address:  Please make sure the address provided by the customer is always correct. The seller does not hold the responsibility for address validation at our end. If the product gets Returned to Sender due to an invalid address then a re-delivery cost will incur. If the customer wants a refund, then a one-way shipping cost along with 15% restocking fees will be deducted. 

Delivery Rejected by Receiver: 

If the item is rejected by the receiver, then the order is considered as a change of mind following which shipping, as well as restocking fees, will be deducted. Please note, if an order is a gift purchase, it will be considered the same way as normal orders. 

Unsuccessful Delivery 

By default, the packages will be dispatched with the status "Authorized to Leave (ATL)". However, this cannot be the case if the product value is high or if the courier company delivery driver does not find a safe place to drop off the package. In such cases, the package will be taken back either to the post office or depot or a parcel collection centre of the carrier company after leaving the calling card in the mailbox. 

 

 

At Campbellfield Holdings Pty Ltd, we are committed to providing our customers with high-quality products and outstanding service. Our returns and warranty policy is designed in line with Australian Consumer Law and MyDeal marketplace requirements.


14-Day Change of Mind Return

We understand that sometimes a product may not meet your expectations. If you change your mind about your purchase, you may return the item within 14 days of receiving it, provided that:

  • The item is in original, unused condition and packaging

  • All accessories and manuals are included

  • A 15% restocking fee applies

  • Return shipping costs are the responsibility of the customer

We recommend using a trackable shipping service to ensure the safe return of your item. Once we receive and inspect the item, a refund will be processed to your original payment method within 7 business days.


12-Month Warranty

All our products come with a 12-month warranty, covering manufacturing defects, in accordance with Australian Consumer Law.
If your item is found to have a manufacturing fault, we will offer one of the following:

  • A repair

  • A replacement

  • A refund to the original method of payment

We will cover return shipping costs for faulty items under warranty. A prepaid return label will be provided or return costs reimbursed.


Exclusions

The following items are not eligible for change of mind returns due to hygiene and safety reasons:

  • Intimate wear

  • Opened personal care products

  • Used or unsealed electronics

Please note: We do not offer personalised or customised products.


Statutory Rights

Your rights under Australian Consumer Law remain unaffected. You are entitled to a replacement, repair or refund if the product:

  • Is not of acceptable quality

  • Does not match the description

  • Fails to perform as promised

  • Has a major fault that would have prevented purchase if known


How to Initiate a Return or Warranty Claim

Please contact our Customer Support Team with the following details:

  • Order number

  • Description of the issue

  • Photos or videos, if applicable

We will provide further instructions, including any necessary return shipping labels.


If you have any questions or need assistance, our team is here to help.

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  • These genuine AirPods are great. They look and sound like new at a reasonable price and as they come in an original box you would not know the difference.