Experience the ultimate in comfort and support with our natural milk collagen liquid pillows. Designed to provide elastic support for the cervical spine, these pillows offer a soft and comfortable sleeping experience without deformation. They are crafted with meticulous care to ensure good air permeability, preventing moisture build-up for a fresh and breathable sleep environment.
The pillows strike a perfect balance between supple softness and plump firmness, delivering gentle support and optimal comfort for your head and neck. Whether you're a side, stomach, or back sleeper, these pillows offer the right amount of supportive comfort to enhance your sleep quality.
Through extensive testing with various head shapes, sizes, and weights, we have achieved an ideal fill level that provides a perfectly balanced head resting position. You can enjoy the luxurious softness and unparalleled comfort without compromising on support and it comes in 30 x 50cm size.
Safety is our top priority, which is why we ensure that the materials used in our pillows are non-toxic and harmless to the body. They are crafted with your well-being in mind, making them suitable for everyone, promoting a healthier and more rejuvenating sleep experience.
Indulge in the exquisite comfort and support of our natural milk collagen liquid pillows. Discover a new level of relaxation and enjoy a restful night's sleep with the assurance of exceptional quality and safety.
Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.
Estimated Delivery Time Frame: 1-5 business days