With this gazebo you and your family can enjoy any social gathering and remain sheltered from the elements. This gazebo is suitable for multiple types of weather; its retractable roof protects you from harmful UV rays and also from the rain. This gazebo is manufactured with a powder-coated metal frame and a 100% Polyester water-resistant cover.
NOTE: This product should NEVER be used under bad weather, such as strong wind, heavy rain, snow, storm, etc.
Free Delivery to:
Sydney Metro
Melbourne Metro
Brisbane Metro
NOTE: No Delivery to PO Box, Parcel Locker or Post Office addresses (please provide a residential or business address at checkout)
We ship across Australia, including major cities like Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
IMPORTANT NOTE: This item includes a service to ground level with reasonably good access only. Couriers will not conduct any multi-level or upstairs deliveries for this item. Delivery service for this item includes a one-man job unless specified or organized otherwise at your own additional cost. Your assistance may be required to help the driver unload.
Dispatch closure:
We maintain regular business hours throughout the season, except for public holidays and weekends.
Returns Policy
We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. We aim to ensure your satisfaction, and we want you to cherish your purchase.
However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 14 days from the date of receipt, we will gladly facilitate a refund for the product (excluding applied shipping costs).
Your responsibilities in this process include:
Covering the return shipping cost of $19.99 to our warehouse.
Ensuring the item is returned in 'as-new' condition.
The criteria for 'as-new' condition entail that the item must:
Remain unused.
Be unassembled.
Be devoid of any damage.
Include all original packaging.
Have undamaged packaging.
Contain all unopened tools and hardware.
Include assembly instructions.
To initiate the return process, follow these steps:
Notify us of your intent to return via the Contact Us link.
Organize the return shipment to the sender.
Once received, our inspection team will assess the 'as-new' condition.
If confirmed, we will process the refund on the product (excluding postage) and notify you.
If the product is damaged or cannot be restocked, we will process a partial refund and notify you.
Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.
For damaged items in transit:
While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.
Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.
Estimated Delivery Time Frame: 1-8 business days
I was sent a Gazebo with 2 legs missing, all the brackets for the extra 2 legs, including the corners.. all the hangings for the retractable roof, the 2 posts are bent and the awning is poor, i have tried to complain on MY DEAL and the help button will not help you claim a refund or complain DO NOT BUY FROM THIS SITE
Dec 26, 2021
I purchased this for my garden for Christmas day, on Christmas eve while i was out shopping my son and his mate put it up for me, when i got home i have found it only had 2 legs NOT 4 and the boys had hung it from my plumbing pipe on the wall to keep it up, the corner brackets are bent and the awning velcro would not close over the steel inserts, the wire cables to hold it together on the roof snapped while my son was erecting and the frame was bending by the minute... i advised him to leave it up until after christmas day and i would complain... but by Christmas day evening the whole thing was bent, mis shaped and the awning hanging down ... i want a refund for this useless thing i now have to try and take down and take to the tip... it is disgusting that a product such as this can be advertised and sold on MY DEAL site... if not a refund i want a good quality 4 legged replacement Sandy Waller
Dec 26, 2021