Experience the enhanced version of our foldable Pilates Reformer for home, featuring a sturdy build with thick- metal - ensuring longevity and the ability to support heavyweights up to 135kg. The reformer has an upgraded aluminium sliding rail, allowing the carriage board to move smoothly and seamlessly. It ia also designed with improved cushion, offering increased thickness and overall comfort.
Assembling the machine is a breeze with the help of a manual, taking only a few minutes to set up. Moreover, its foldable design allows for easy storage, and the inclusion of moving wheels facilitates effortless transportation, making it ideal for those residing in apartments.
Specifications:
Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.
Estimated Delivery Time Frame: 1-5 business days
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