Never miss a beat with the fast and powerful 2.2GHz Octa Core 5G chipset. Stream high quality entertainment without delay and enjoy superfast downloads on the Optus 5G network1. 50MP Ultra-Clear Main Camera ? Capture your best memories with the dual AI rear cameras, including 50MP ultra-clear main camera for every day and night use and 2MP depth camera to take stunning portrait photos. Tap to Pay via NFCTap to pay via NFC, you can use your phone as your wallet to make secure payments wherever Google Pay is accepted. 128GB Storage ?With 128GB built in storage, you can save all your photos, videos, apps, data and more. 4GB + Up to 4GB Extended RAM?With 4GB + Up to 4GB extended RAM, you can run your phone fast and smoothly. 6.52" IPS HD+ Display with 90Hz Refresh RateSuperior quality 6.52” display with bright and vivid colours in HD+. With a 90Hz refresh rate this screen will deliver crystal clear, smooth and responsive images in every situation. 5000mAh Long Lasting Battery?With a 5000mAh battery you can be confident your phone will keep going even through the most demanding days. Relax and enjoy all your browsing, music, videos, social media and chats for longer.
Please visit www.bigw.com.au/your-rights-product-safety/prepaid-mobile for full terms and conditions.
Product Features:
Have your order delivered to you within 5-14 business days. Our standard home delivery for most items* starts with a flat rate of $9 in metro areas, $12 in regional areas and $15 in remote areas.
Estimated Delivery Time Frames:
Metro 5-9 business days
Regional 8-13 business days
Remote 10-14 business days
*Fragile and/or bulky items incur additional costs.
Once your order has been shipped, you will receive a confirmation email providing you with a tracking number and link to our delivery partner. Please note that our carrier companies’ delivery policies also apply and that some orders cannot be shipped to selected areas.
BIG W gives you 90 days to return a product that you’ve changed your mind on. This policy is in addition to your rights under the Australian Consumer Law, which are described in our Faulty Goods Returns Policy.
BIG W will happily give you a refund or exchange within 90 days of purchase, provided you have proof of purchase (tax invoice) and the product:
is still in its original and saleable condition and packaging, with all accessories included
has not been worn or used and, if a perishable product, is not expired
is not a personalised item, digital download, pre-paid card, voucher or clearance item
Returns can be processed at any BIG W store, including online orders. Refunds will only be made using the original payment method stated on your proof of purchase. Please note that delivery fees paid for online orders are non-refundable for change of mind returns.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
to cancel your service contract with us; and
to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
If the problem is major, you are entitled to a replacement, repair or refund. Examples of major failure are when the product:
has a problem that would have stopped you buying it had you known about it;
is unsafe;
is significantly different from the description of the product; or
doesn’t do what we said it would do,
but does not include damage caused by misuse or returns simply due to change of mind.
If the problem is not major, we may choose to give you a free repair instead of a replacement or refund if this is possible.
If we cannot repair the product within a reasonable time, you can choose a refund or replacement. We reserve the right to refuse to provide a refund, repair or replacement if the problem has, for instance, arisen because the product was misused by the customer.
Returns must be accompanied by a receipt or other itemised, verifiable proof of purchase such as a Everyday Rewards statement. In certain circumstances, you may be required to provide further information such as photo identification for loss prevention or legislative requirements. Information collected in this manner will be stored securely in accordance with BIG W’s Privacy Policy. BIG W retains the right to refuse a refund for unverified purchases.
If you need to return a product that contains user-generated data (such as cameras, mobile phones or storage drives), please remember to backup any data in an alternative location as the repair or replacement may result in loss of data.
Some products come with an additional manufacturer’s warranty as indicated in the documentation provided with the relevant products. Should you wish to make any claim under a manufacturer’s warranty, you can do so directly with the relevant manufacturer. However, our friendly customer service team can also assist you with any enquiry of this nature.
If your purchase was made at a BIG W store, please approach the customer courtesy desk at your local BIG W store to process your product return or exchange. To find your nearest BIG W store, click here.
Products that you have purchased can be returned either:
By Post 1. Place the product/s in the packaging and affix Returns Label
2.Take it to your local Post Offce to be returned (fees will apply) In Store Return the product/s to any one of our BIG W stores
If your order is damaged in transit or we have shipped the incorrect product, please contact us straight away with your order number and further details about the issue and we will investigate this for you.
We are committed to providing the best customer satisfaction and customer care. Please contact us should you have any queries regarding your rights under Australian Consumer Law.