Shipping Details
SHIPPING & DELIVERY
We use Australia Post for most orders - all parcels are sent with a tracking number for peace of mind.
Bulky items and fishing rods over 1200mm are sent via a courier service*.
*Motors, rods over 1200mm and bulky parcels cannot be sent to a PO Box or office building due to the package size. Recipients must be present to sign for the consignment. Some postcodes may not be covered by our courier company, if in doubt please contact us.
Please note: As we use Australia Post to deliver most of our parcels, Australia Post will require a signature from an occupant at the specified delivery address at the time of delivery, if no one is available to sign for the parcel a card will be left and the parcel re-directed to the nearest Post Office.
You will then be responsible for collecting the parcel from the Post Office. Please ensure your address details are correct as Hooked Online will not be responsible or liable for redelivery costs.
Hooked Online strongly recommends all deliveries be shipped to an address that is attended during business hours, to minimize the chance of any redelivery, delays and/or fees.
Delivery Timeframe is 5 - 10 Business Days