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Seller Profile

Hooked Online

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59 product reviews
Hooked Online is the premier online shopping destination for quality brand name fishing tackle at great prices. We started in 2010 as a small online family business on the Gold Coast and have since grown into one of the largest online fishing tackle retailers in Australia. We have all the benefits of bigger companies such as great shipping rates and competitive pricing. Combined with the personal touch and care of our customer service team you are guaranteed a great shopping experience. At Hooked Online we have an unwavering commitment to providing the very best in customer satisfaction. It has always been our company’s culture that customer service comes before anything else. We always go the ‘extra mile’ to ensure that each customer receives the very best service we can possibly offer.
 

Customer Reviews

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No 5 Star Reviews yet

  • Grandma

    Gift for Grandson, keen to get into fishing. Good colour (different from others) Good quality

    Dec 26, 2024

  • JenniVerified buyer

    Everything I needed

    Jun 10, 2024

  • PaddyVerified buyer

    Have not used yet but have other abu reals, never had a problem with the brand so should be ok

    Apr 29, 2024

  • ROBYNVerified buyer

    I bought this cord so I was able to fly my Australian Flag it works well

    Feb 07, 2024

  • AndrewVerified buyer

    Great item great value for money re a lly happy

    Jan 19, 2024

  • StephenVerified buyer

    Solid construction. Meets all legal requirements. Much more efficient than other products I have used

    Dec 29, 2023

  • Charmaine BunyanVerified buyer

    Have not used it yet. But I have already had one.

    Dec 14, 2023

  • Charmaine BunyanVerified buyer

    Have not used it yet but like the look of it so far.

    Dec 14, 2023

  • Kerry wilsonVerified buyer

    One very happy grandie fisherperson

    Nov 29, 2023

  • RichardVerified buyer

    Great low price and fast delivery from supplier

    Aug 22, 2023

Customer Reviews

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Customer Reviews

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Delivery Timeframe is 2 - 10 Business Days

Change of Mind
We accept all change of mind returns as long as :

- It is lodged within 30 days of delivery
- It is in its original packaging, including instruction manuals and all accessories
- The box/packaging is unworn, unopened, unused and in its original condition
- Any sewn-in/attached labels are still attached
Do bear in mind that all postage charges are the responsibility of the customer.

The product is damaged or not working properly. What do I do?
Occasionally, the product you receive may have been damaged in transit, is not working properly, or may have a missing part. When that happens, please contact our customer service team. We will pay for the postage of the broken item back to us for repair. If it cannot be repaired, we will send you a brand new replacement. You will need to call us first to arrange a reply paid label to ensure the safe return of your item.

The product isn't the same as what was shown on the website. What do I do?
In rare circumstances, product descriptions may be slightly inaccurate due to new models being released or features being added or removed. If you receive a product from us that is not as described on the website, we will gladly accept your return. We pay for postage of the product back to us and can offer you a full refund.

All product are covered under manufacturers warranty

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