Shipping Details
How much does delivery cost?
glamaCo offers FREE delivery on orders over $149* (after discounts)! *Items deemed Dangerous Goods exempt from free delivery.
Delivery with tracking charges:
- Order grand total value over $149 and the order contains one (1) or more Dangerous Goods* item/s - Delivery charge of $16.95
- Order grand total value $149 or under and the order contains one (1) or more Dangerous Goods* item/s - Delivery charge of $16.95
- Order grand total value over $149 and the order does NOT contain any Dangerous Goods* item/s - Delivery is FREE
- Order grand total value $149 or under and the order does NOT contain any Dangerous Goods* item/s - Delivery charge of $16.95
*Items deemed Dangerous Goods: These items include Flammable Gas, Flammable Liquid and Oxidising Agents (E.g. Aerosol Cans, Powder Lighteners/Powder Bleach, 30vol (9%) and 40vol (12%) Peroxides, Nail Polishes etc). Dangerous Goods Items are marked accordingly on the individual item page.
Delivery of Dangerous Goods items is handled by StarTrack Road Express.
All other items are handled by Australia Post eParcel
What if I’m not home when my order is due to be delivered?
If delivery is not able to be made in the first instance, whether it be the availability for a person to accept delivery or otherwise, the following will occur:
For orders sent via Startrack Road Express it will be redirected to your nearest Star Track delivery depot.
For orders sent via Australia Post eParcel It will be redirected to your nearest Australia Post Office.
These orders can be collected according to the instructions left at the original delivery address on the non-delivery notice as provided by the delivery provider.
Please note that these orders are held for 5 business days, then if not collected they will be returned to glamaCo. We will then process a refund for the order for you (excluding the delivery fee of $16.95 if applicable) once received by glamaCo.
Where re-delivery is required, an additional re-delivery fee of $33.90 will need to be paid prior to re-delivery.
Where is glamaCo currently unable to deliver to?
For orders containing dangerous goods items, glamaCo is unable to provide delivery to PO Boxes or Post Office delivery addresses, Locked Bags, Parcel Lockers, pre-booked warehouse or distribution centres, RSD (Roadside Deliveries) or any service where the receiver is not present to sign for the delivery.
For orders not containing dangerous goods items, glamaCo is unable to provide delivery to pre-booked warehouse or distribution centres, RSD (Roadside Deliveries) or any service where the receiver is not present to sign for the delivery.
glamaCo does not deliver to Australian Territories remote from the mainland, including but not limited to Ashmore and Cartier Islands, Australian Antarctic Territory, Christmas Island, Cocos (Keeling) Islands, Coral Sea Islands, Heard and McDonald Islands, Thursday Island and Norfolk Island. Please ensure a mainland address is provided as the delivery address for your order.
glamaCo reserves the right to cancel an order and reject delivery to areas not reasonably covered by our delivery network or areas covered by delivery sub-contractor restrictions. A full refund will be provided for the order value.
When can I expect to receive my order?
Please see below for estimated delivery times.
Metro Estimated Delivery
Brisbane or Sydney (includes Gold Coast and Sunshine Coast) - 3-5 Business days
Australian Capital Territory or Melbourne - 4-6 Business Days
Adelaide - 5-7 Business Days
Hobart - 8-10 Business Days
Alice Springs, Darwin or Perth - 9-12 Business Days
Country/Rural Estimated Delivery
Queensland or New South Wales - 5-8 Business Days
Australian Capital Territory or Victoria - 6-10 Business Days
South Australia - 8-14 Business Days
Northern Territory, Tasmania or Western Australia - 12-18 Business Days
All delivery times stated are estimated times only, and may vary. glamaCo will not be held liable for any late deliveries or any losses, damages, expenses, charges, or costs that may arise from the late delivery.
When will my order be dispatched from the warehouse?
Generally, orders will be dispatched on the next business day if ordered before 12pm midday AEST except Queensland public holidays.
Dispatch of orders during or shortly after promotional periods may be delayed up to 3 business days.
Our delivery providers operate Monday to Friday local time except nationwide public holidays.
Who handles your delivery?
Delivery of Dangerous Goods items is handled by StarTrack Road Express.
All other items are handled by Australia Post eParcel.
