Merlin Commander Ultimate MJ3800MYQ Sectional Garage Door Opener/Motor

Merlin Commander Ultimate MJ3800MYQ Sectional Garage Door Opener/Motor

Price
$749
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Open Up Possibilities, Commander Ultimate is the most premium opener within the Merlin sectional range with built-in myQ Wi-Fi & integrated Battery Backup with Security+2.0. Jam packed with many accessories including a myQ remote LED light, Smart Control Panel, Automatic Door Lock, Cable Tension Monitor, 2 x Premium+ remotes.

Includes
  • 2 x Premium+ 4 Button Remote Controls [E960M]
  • myQ Remote LED Light [827AU]
  • The Protector System (Safety IR Beams) [774ANZ]
  • Smart Control Panel [041A7305-4]
  • Automatic Door Lock [841ANZ]
  • Cable Tension Monitor [041A9264]
  • Integrated Battery Backup [041A6357-2]
SMART
INTEGRATED MYQ TECHNOLOGY lets users create schedules, monitor, receive alerts and control the garage door opener away from home.
BUILT-IN WI-FI for the easiest way to connect the garage.
MYQ REMOTE LED LIGHT Ultra-bright LED light designed to illuminate your garage or workspace. Controlled through your garage door opener, remote control or the myQ app.
SOFT-START AND SOFT-STOP for smooth operation.
QUIET & RELIABLE
7-YEAR WARRANTY
WALL-MOUNT DESIGN AND QUIET DC MOTOR virtually eliminates all noise and vibrations through the ceiling and provides smooth operation.
HEAVY-LIFTING POWER operates doors up to 130 kgs without The Protector System (Safety IR Beams) and 230kg with The Protector System (Safety IR Beams).
INTEGRATED BATTERY BACKUP ensures access even when the power is out.
SPACE-SAVING DESIGN reclaims overhead space with wall-mounted design and opens up storage opportunities.
SAFE & SECURE
SECURITY+ 2.0® sends a new code with every remote click.
PREMIUM AUTOMATIC SAFETY REVERSE function will allow your garage door to stop and reverse automatically if obstructed going down or stop going up.
TIMER-TO-CLOSE automatically closes the door after a pre-set amount of time.
MOTION DETECTOR automatically turns on the light.
AUTOMATIC GARAGE DOOR LOCK prevents unwanted entry and provides an extra layer of security.
THE PROTECTOR SYSTEM™ (Safety IR Beams) auto-reverses the door if there’s an obstruction.
AUTOMATIC FORCE SENSING monitors and adjusts the force needed to open your garage with each operation.
MANUAL RELEASE CORD allows you to open your garage door whenever needed.

 

Specifications
  • 12V DC motor with thermal overload protection
  • Input voltage: 230-240V AC
  • Rated door area up to 16.5m²
  • Max door weight: up to 130kg / 230kg* with beams installed
  • Max peak pulling force: 600 N
  • 433.92, 433.30, 434.54 MHz AM radio with Chamberlain Security + 2.0 rolling code technology
  • Up to 40 remote controls, 4 wireless key entry systems and 16 myQ devices
  • Min headroom required: 216mm
  • Maximum lifting under spring tension = 20kg
  • Suitable for steel and timber spring balanced doors
  • Door opening time: 18 seconds (2.2m high door)
  • Door closing time: 21 seconds (2.2m high door)
  • Max Door height: 4.2m
  • Max Door width: 5.5m
  • Double dwelling
GTIN: 9352891054909

Shipping Details

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Estimated Delivery Time Frame: 2 - 7 business days

Returning Faulty Items:

If your return involves a faulty item, please contact us immediately. To assist with the warranty process, we may request photos or videos of the issue.

Packaging Your Return:

It’s important to securely package your return to prevent any damage in transit. Damaged items may affect the resolution offered, which could include repairs or replacement at our discretion. Refunds may take up to 10 business days to process after we receive your return.

Return Shipping Details:

Buyers are responsible for returning items at their expense. Items must be sent to the correct return location, which will be provided during the return process. Please note, items sent to our Brisbane or Sydney locations will need to be forwarded to the appropriate address, potentially delaying processing.

  • Prepaid Return Labels: For convenience, our Return Portal may offer a prepaid return label. The cost of this label will be deducted from your refund, making it easy and cost-effective for you. If the value of your return is under $75, you can choose to purchase your own shipping label from your local post office.
  • Using Your Own Label: If a prepaid label isn’t available, our Return Portal will provide the correct return address to send your item(s) to directly.

Inspection & Resolution Timeline:

Once we receive your return, our service team will inspect the item. Inspection and resolution typically take no longer than 10 business days (subject to variations).

Terms and conditions:

If your purchase was made in error or you've changed your mind, you may still be eligible for a refund, subject to the following conditions:

  • Notification Period: You must notify us within 30 days of receiving the item if you intend to return it. We will provide all relevant return instructions at that time.
  • Item Condition: The item must be returned at the buyer’s expense, in its original, resaleable condition, including all tags and packaging, ready for restocking.
  • Secure Packaging: Ensure the item is securely packed to maintain its original condition during transit.
  • Unopened and Unused: The item must not be opened, used, worn, or damaged and must be received in perfect, resaleable condition.
  • No Markings on Packaging: Do not stick or write directly on the item or its original packaging. Postage labels or any writing should only be placed on the outer shipping packaging.

Fees and Deductions

  • Handling Fees: A handling fee will be deducted from the refund amount.
  • Free Postage Orders: If the item was sent with free postage, a 20% postage fee will be deducted to cover shipping and handling costs incurred by Remote Pro.
  • Paid Postage Orders: If the item was sent with paid shipping, a restocking fee (less than 20%) will apply to cover shipping, handling, and processing costs.
  • Bulky Items: For items exceeding 1kg or classified as bulky, a 20% restocking fee will apply regardless of the shipping option selected.
  • Non-Refundable Shipping Costs: Any shipping costs incurred when returning an item will not be reimbursed. Additionally, shipping costs for paid shipments are non-refundable.

Additional Notes

  • Transit Damage or Condition Issues: If the item is damaged during transit or fails to meet the return conditions outlined above, the refund amount may be adjusted to reflect the item's condition upon receipt.
  • Non-Returnable Items: Certain items such as motor parts, including but not limited to control boards, motor lights, motor covers, springs, and weather seals, are not eligible for return. These items are ordered specifically for your request at the time of purchase and cannot be restocked.
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Estimated Delivery Time Frame: 2 - 7 business days

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