Make sure your dog is not only comfortable but you are too with the Loomo Comfort Handle LED Dog Lead Red. The Loomo Comfort Handle LED Dog Lead Red is designed for dogs who pull hard on the lead and is made from soft mesh for extra durability. The thick and fully adjustable LED lead comes with USB rechargeable batteries and three lighting modes that ensure maximum visibility even at larger distances. No more spending money on those expensive and fiddly batteries! Durable and eco-friendly, it comes with a USB charger. It's stylish enough to be used as your dog's everyday lead too! The Loomo Comfort Handle LED Dog Lead Red is also available in blue and greenSize: 120-155cm adjustable. Need a new LED dog collar to match your new dog lead? Our Loomo Moonshine collars are available in blue, green and red! The Loomo Story: Every year more of us are walking our dogs at night and more cats are leaving their apartments to explore the world. The unfortunate result is that every year there are more and more things going wrong. Any pet owner who ever spent time in the waiting room of an all-night vet has probably been witness to some of these. It's one of those things you never think will happen to you until it does. Luckily there are simple ways to reduce the risk for you and your loving pet. Walking time can be one of the most exciting times of the day for your dog. But depending on your dog and where you are walking, it can be uncomfortable for you and not safe for either of you. That's why having the dog walking accessories that most suit you and your needs is important. These days LED accessories for your pet are affordable, easy to use, high quality, and very effective at minimising these risks. Whether it be an LED collar or collar light attachment, or an LED harness or coat, or even just an LED lead, they will dramatically increase your pet's visibility at night. Loomo is a reliable Australian owned brand promising quality LED products you can count on. Loomo is committed to helping Australians solve this problem and make our loving pets and their owners as safe as possible. The majority of Loomo's products are USB rechargeable so you never have to worry about batteries again!
1. Change of Mind Returns
If you change your mind about your purchase, you must notify us within 14 days of receiving the item.
If the item has already been shipped, you can return it at your own cost, and we will process a refund, minus a 15% restocking fee, provided the item meets the following conditions:
- The product is unopened, unused, and in its original packaging.
- The item is in re-saleable condition.
Hygiene and Safety Restrictions: For health, hygiene, and safety reasons, the following items cannot be returned for change of mind once opened or used:
- Pet bedding, blankets, and soft furnishings
- Grooming tools and personal care items (e.g., shampoos, dental care products)
- Food and treats (including edible products)
- Collars, leashes, toys, and feeding bowls that have come in direct contact with pets
We highly recommend reviewing our product descriptions and size guides to ensure you are purchasing the correct item for your pet, as incorrect sizing will not be accepted for return if the item has been opened or used.
2. Damaged or Faulty Goods
If your item arrives damaged or faulty, please contact us immediately to arrange a return. You may be required to provide photos of the damage for assessment.
In the event of a damaged or faulty item, we will offer one of the following remedies, in line with Australian Consumer Law:
- Replacement of the item (subject to availability)
- Full refund to your original payment method
We will cover any shipping costs associated with the return of damaged or faulty goods. Do not return the item without first contacting us, as we cannot refund shipping costs if the return was unarranged.
3. Exclusions for Returns
Please note that we will not provide refunds or replacements in the following circumstances:
- Normal wear and tear or damage due to misuse
- Failure to follow manufacturer’s instructions
- Products that are not fit for purpose due to incorrect use or lack of care
- Items returned without prior notification to our Customer Care Team
4. Warranty and Manufacturer Returns
Some of our products come with a manufacturer's warranty. If your product becomes faulty outside of our returns period, please contact us to obtain the manufacturer’s details. You will be responsible for any shipping costs to the manufacturer. If the manufacturer is unable to assist, we will do our best to provide additional support.
All marketplace products are covered by our MyDeal Refund Guarantee
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