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Seller Profile
My little boy Elvis loves them. Will be buying more
Sep 28, 2024
Never have I had this problem with my aquarium White spot but have heard this is one of the best cures thank you
Jul 06, 2024
Great product and easy to use.
Jun 06, 2024
This product is perfect for very early walks when it is still dark. I know exactly where my dog is with her matching collar and other people can see us both from a distance.
May 29, 2024
This product is perfect for very early walks when it is still dark. I know exactly where my dog is and other people can see us both from a distance.
May 29, 2024
Did nothing for my dog
May 24, 2024
The fish 🐟 went crazy, so I’ll be putting in another order. The package 📦 arrived very quickly.
May 21, 2024
My puppy dog loves them, there enjoyable and entertaining
Apr 15, 2024
Love the product, my Rescue kitties, always eat it
Jan 05, 2024
My dog Alfie loves this toy.He continually walks around with it in his mouth.Sylvia
Jan 01, 2024
If you change your mind about your purchase, you must notify us within 14 days of receiving the item.
If the item has already been shipped, you can return it at your own cost, and we will process a refund, minus a 15% restocking fee, provided the item meets the following conditions:
Hygiene and Safety Restrictions: For health, hygiene, and safety reasons, the following items cannot be returned for change of mind once opened or used:
We highly recommend reviewing our product descriptions and size guides to ensure you are purchasing the correct item for your pet, as incorrect sizing will not be accepted for return if the item has been opened or used.
If your item arrives damaged or faulty, please contact us immediately to arrange a return. You may be required to provide photos of the damage for assessment.
In the event of a damaged or faulty item, we will offer one of the following remedies, in line with Australian Consumer Law:
We will cover any shipping costs associated with the return of damaged or faulty goods. Do not return the item without first contacting us, as we cannot refund shipping costs if the return was unarranged.
Please note that we will not provide refunds or replacements in the following circumstances:
Some of our products come with a manufacturer's warranty. If your product becomes faulty outside of our returns period, please contact us to obtain the manufacturer’s details. You will be responsible for any shipping costs to the manufacturer. If the manufacturer is unable to assist, we will do our best to provide additional support.