Once payment is confirmed, items will be dispatched the next business day.
Please allow up to 3-7 business days for delivery for most part of Australia
We ship across Australia, including major Capital cities Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra and most suburbs Nationwide
We will accept returns for faulty products. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Novobay warrants that all the products will be free from manufacturing defects for a period of 1 year, commencing on the day of purchase.
If you wish to make a claim under the warranty, please contact us and we will help you to determine whether the product needs to be assessed and either arrange with you to have the product returned for assessment or make time to attend assess the product.
Estimated Delivery Time Frame: 1-5 business days
Very good quality, nice and soft well worth the money Thanks
Jul 25, 2024
Bought a second set after the first ones arrived, very good towels
Jul 19, 2024
Not as thick as I was expecting
Dec 12, 2023
Lovely plush towels very soft & exactly as was advertised.. qik delivery & love the colors.. pleased with my purchase thnku
Dec 07, 2023
Ok but slightly thin
Oct 12, 2023
Towels are nice and thick, and very soft. Very happy
Aug 18, 2023
Fantastic. Love them
May 14, 2023
So soft and thick
Feb 05, 2023
Arrived quickly. Washed. On the line. Soft. Lovely and soft.
Jan 07, 2023
Great product and service
Dec 23, 2022