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SPECIFICATION:
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Estimated Delivery Time Frame:
Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days
All other locations: 7-10 business days
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Returns Policy
For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)
You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
Estimated Delivery Time Frame: 2-14 business days
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Arrived quickly looks just as pictured and described. Great product perfect for planters.
Mar 14, 2024
Looks good at a good price,arrived quick.I did not use the brackets but screwed them straight to a timber board with heavy timber screws. Will only take small pots 16 to 17CM diameters,will buy more soon.
Aug 26, 2023
Good looking and very easy to assemble, I will buy another.
Nov 09, 2022
Love it beautiful work
Oct 13, 2022
I am very happy with the product
Jun 03, 2022
Good product
May 04, 2022