Stainless Steel Hammered Soup Pot Saucepan 18cm/20cm Kirameki Japan are proudly made in Japan which is an important tool in Japanese kitchens and are always used when, for example, broth for Ramen is heated or water is boiled up. The Kira saucepans are especially light, handy and very convenient to use due to their construction made of single-layer highly durable stainless steel. It is ideal for making the perennial favorites of Japanese cuisine such as miso soup and stewed dishes, not to mention the preparation of the all-essential Japanese broth. It comes up with endless features. From its material to design everything is up to the mark. We are going to put shed few of its amazing benefits that you may have not known.
Benefits:
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Specification:
Metro Delivery: 2 – 5 business days
Regional Delivery: 5 – 10 business days
Remote Delivery: 7 – 14 business days
Handling time
Please allow 2 business days for your order to be dispatched.
Delivery time
Once your order has been dispatched from our warehouse, please allows the following delivery times based on your location.
Metro areas: 2-4 business days
Regional areas: 5-10 business days
Remote areas: 7-14 business days
Shipping carrier
Orders are shipped using Australia Post or other expedited courier in specified areas if available. The tracking number will be provided to you upon dispatch, or can be viewed at your account. Please note, your order may arrive in multiple packages from carrier.
If you're unavailable for delivery and the product is returned to our warehouse, re-delivery fees may apply.
Returns / Change of Mind Policy:
Customers are entitled to an exchange or refund if the products you’ve purchased are faulty in materials and workmanship.
Where a problem with a product is not evaluated as a major fault, Hello Kitchen can offer repair or replacement for the item if it becomes defective within the warranty period.
We offer a 30-day return policy from the day of receipt of the item. Return only be accepted for unused and in the original package and in the same condition as when the customer received them to receive a full refund. The customer is responsible for return postage costs and a refund can be issued after inspecting the returned item.
Excluded items: Infrared Saunas and Toilet Bidets are not accepted for change of mind return.
Warranty Policy:
Our Electrical Appliances always come with a one-year manufacturer’s warranty, warranties are individual to each product, and held with the manufacturers or distributor of the Brands. If an electrical failure occurs in a product covered by the warranty, we will arrange for an authorized maintenance person to repair the product at our sole discretion; otherwise, if the product cannot be repaired, we will replace the product or related parts with the same or equivalent product or part.
The Warranty does not apply to Product that:
The defect is a result of alteration, accident, misuse, abuse, or neglect.
Has been damaged accidentally or damaged by a third party
It has failed due to excessive usage beyond what is considered to be reasonable.
Inner-pot of the rice cooker is not covered by warranty due to scratching or any wear and tear of the non-stick pot coating
Estimated Delivery Time Frame: 2-14 business days