Seller Profile
Good product, Fast Delivery, but not value for money
Aug 04, 2024
Great quality, versatile and easy to use press down tap flask. Modern minimalist looking. Keeps water hot or cold for about 24hrs. Prompt service and delivery. Thank you.
Jul 27, 2024
I am very happy with my lid. It was not easy to get a lid this size so I am really happy to get it.
Jul 26, 2024
good quality
Jun 28, 2024
Fast shipping, item as described.
Jun 26, 2024
It is good and fries well with the temperature control. No mess and food come out really cooked well if you follow the instructions. I'll recommend to anyone to give it a go and I believe you'll love it!
May 09, 2024
Great lunch
Mar 13, 2024
We love it. Perfect for our sauna
Jan 26, 2024
Perfect for our sauna
Jan 26, 2024
These steak knives are really great value and because they are rounded at the end they are great for people with arthritis.
Nov 09, 2023
Metro Delivery: 2 – 5 business days
Regional Delivery: 5 – 10 business days
Remote Delivery: 7 – 14 business days
Handling time
Please allow 2 business days for your order to be dispatched.
Delivery time
Once your order has been dispatched from our warehouse, please allows the following delivery times based on your location.
Metro areas: 2-4 business days
Regional areas: 5-10 business days
Remote areas: 7-14 business days
Shipping carrier
Orders are shipped using Australia Post or other expedited courier in specified areas if available. The tracking number will be provided to you upon dispatch, or can be viewed at your account. Please note, your order may arrive in multiple packages from carrier.
If you're unavailable for delivery and the product is returned to our warehouse, re-delivery fees may apply.
Returns / Change of Mind Policy:
Customers are entitled to an exchange or refund if the products you’ve purchased are faulty in materials and workmanship.
Where a problem with a product is not evaluated as a major fault, Hello Kitchen can offer repair or replacement for the item if it becomes defective within the warranty period.
We offer a 30-day return policy from the day of receipt of the item. Return only be accepted for unused and in the original package and in the same condition as when the customer received them to receive a full refund. The customer is responsible for return postage costs and a refund can be issued after inspecting the returned item.
Excluded items: Infrared Saunas and Toilet Bidets are not accepted for change of mind return.
Warranty Policy:
Our Electrical Appliances always come with a one-year manufacturer’s warranty, warranties are individual to each product, and held with the manufacturers or distributor of the Brands. If an electrical failure occurs in a product covered by the warranty, we will arrange for an authorized maintenance person to repair the product at our sole discretion; otherwise, if the product cannot be repaired, we will replace the product or related parts with the same or equivalent product or part.
The Warranty does not apply to Product that:
The defect is a result of alteration, accident, misuse, abuse, or neglect.
Has been damaged accidentally or damaged by a third party
It has failed due to excessive usage beyond what is considered to be reasonable.
Inner-pot of the rice cooker is not covered by warranty due to scratching or any wear and tear of the non-stick pot coating
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