Ken Hom Excellence Carbon Steel Wok 36cm

Ken Hom Excellence Carbon Steel Wok 36cm

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RRP $189.95 RRP means the recommended retail price provided by the seller, manufacturer or supplier or is the recently advertised price for the same product on a different online platform. It is not necessarily the price a product previously offered for sale on MyDeal.
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The Excellence range has been developed to not only withstand the intense heat required for stir-fry cooking. Traditional Chinese carbon steel seasoning wok. In time a natural non-stick surface will develop with use. 1.8mm gauge carbon steel. Beech handles with hanging loop and helper handle. Flat base to sit on any hob type including induction. Metal tool suitable.

Features:

  • The Excellence range has been developed to not only withstand the intense heat required for stir-fry cooking
  • Traditional Chinese carbon steel seasoning wok
  • In time a natural non-stick surface will develop with use
  • 1.8mm gauge carbon steel
  • Beech handle with hanging loop and helper handle
  • Flat base to sit on any hob type including induction
  • Metal tool suitable

Care Instructions:

  • Season first:
  • Use a steel scrubbing pad and dish soap to remove the coating that comes with unseasoned woks. Rinse with hot water
  • Dry the wok thoroughly to prevent rusting by placing it over low heat for 1 to 2 minutes until no water droplets are visible
  • Place wok on stove burner and set on high. Your wok is ready to begin seasoning when flicking water droplets into the wok evaporates within 1 to 2 seconds
  • Remove the wok from the heat. Once it has cooled for a few minutes, add 2 tablespoons of oil. Swirl oil to coat the bottom and all the sides
  • Repeat this step again and rinse with hot water (no dish soap)
  • Set on low heat for 1 to 2 minutes until no water droplets are visible
  • Hand wash only, dry thoroughly and wipe with oil to ''seal'' surface

Specification:

  • Material: Carbon Steel
  • Product Dimensions: L60.5 x W36 x H14.5cm
GTIN: 5011268846236

Shipping Details

Delivery Information

Please allow 7-10 business days for delivery. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.


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Returns Policy

1. You changed your mind

  • We offer a generous 30 day return policy for change of mind on selected items only. Some products cannot be returned due to health and sanitary reasons. Please check the listing first, and if returns are accepted, then you are welcome to return it to us up to 30 days after you received it for your choice of exchange or full refund, excluding original delivery costs.
  • Items returned must be in brand new, unused condition, in their original shipped packaging. Products must be unopened with original manufacturer seals still intact, or we cannot accept them back.
  • Return shipping costs are non-refundable. For exchanges, we will cover the cost of sending a replacement product back to you.

2. You received the wrong item, or it arrived damaged

  • All orders leave our warehouse in brand new undamaged condition. If you have received the wrong product or your item arrives damaged, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.
  • Please note that it is important to inspect your order as soon as you receive it and promptly notify us of any damage. We appreciate your attention to this matter and encourage you to contact us as soon as possible if you encounter any issues with your order.
  • Please take photographs of the damage and send us an email so we can report it to our insurer, carrier and fulfillment team.

3. The item is faulty

  • Should your product be faulty, we will happily replace it for you (or if stocks are exhausted, refund you) excluding original delivery costs.
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Estimated Delivery Time Frame: 7-10 business days

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