Ken Hom Excellence Non-stick Carbon Steel Wok 35cm

Ken Hom Excellence Non-stick Carbon Steel Wok 35cm

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“Many people ask me what my most used item in the kitchen is. My answer is always the same – the Wok – simply because that's really all you need,” says Ken Hom, master of Asian cooking.

Ken Hom is a celebrated American chef and television-show presenter on the BBC, and when it comes to woks he knows a thing or two! Surprisingly, woks are hugely versatile pieces of cookware; suitable for stir frying, steaming, pan frying, deep frying, poaching, boiling, braising, searing, making soup and more.

Each wok is created with a flat base that allows it to sit on any cook top, including induction, while the handsome wooden handles are resistant to high temperatures in the kitchen. Wok on!

Features:

  • The Excellence range has been developed to withstand the intense heat required for stir-fry cooking
  • Carbon steel wok with superior Eclipse 3 layer (by Whitford), internally reinforced non-stick coating
  • 1.5mm gauge carbon steel
  • Phenolic handle reduces heat conductivity
  • Hanging loop
  • Helper side handles
  • Suitable for all cooktops including induction
  • Metal tool suitable

Care Instructions:

  • Dishwasher safe although it is advisable to remove it once the cycle is finished and dry it by hand using a clean, soft cloth.
  • If washing by hand, do not use scouring powder, abrasives or metal scourers as they may damage the non-stick coating.
  • Thoroughly dry with a clean cloth

Specification:

  • Material: Carbon Steel with Whitford 3-layer Eclipse non-stick coating
  • Product Dimensions: L60 x W33.5 x H12cm
GTIN: 5011268846175

Shipping Details

Delivery Information

Please allow 7-10 business days for delivery. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.


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Returns Policy

1. You changed your mind

  • We offer a generous 30 day return policy for change of mind on selected items only. Some products cannot be returned due to health and sanitary reasons. Please check the listing first, and if returns are accepted, then you are welcome to return it to us up to 30 days after you received it for your choice of exchange or full refund, excluding original delivery costs.
  • Items returned must be in brand new, unused condition, in their original shipped packaging. Products must be unopened with original manufacturer seals still intact, or we cannot accept them back.
  • Return shipping costs are non-refundable. For exchanges, we will cover the cost of sending a replacement product back to you.

2. You received the wrong item, or it arrived damaged

  • All orders leave our warehouse in brand new undamaged condition. If you have received the wrong product or your item arrives damaged, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.
  • Please note that it is important to inspect your order as soon as you receive it and promptly notify us of any damage. We appreciate your attention to this matter and encourage you to contact us as soon as possible if you encounter any issues with your order.
  • Please take photographs of the damage and send us an email so we can report it to our insurer, carrier and fulfillment team.

3. The item is faulty

  • Should your product be faulty, we will happily replace it for you (or if stocks are exhausted, refund you) excluding original delivery costs.
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Estimated Delivery Time Frame: 7-10 business days

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