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Heat Control® These U - Shaped Hot Water Bottles provide you with instant warmth, giving you soothing relief for your neck and shoulders. Easily wrapping around the neck and shoulder area, you will absolutely love the feeling and comfort of this design and shape.
Product Benefits:
All items are dispatched from our Warehouse facility in Sydney.
Delivery varies by location; please see the estimated timeframe to receive your product below.
(These estimates are based on normal delivery timeframes outside of seasonal periods such as Christmas)
Metro: 1-4 business days
Regional & Interstate: 2-7 business days
Regional/Rural: 3-14 business days
Christmas Order Cut-Off Dates 2024
Deliveries booked after the below dates may still arrive in time, however, we cannot give any assurances given the anticipated volume of freight within the delivery network.
As this is an extremely busy time of year, we recommend that you order pre-Christmas parcels as early as possible.
Sydney: 14-Dec
Melbourne: 13-Dec
Brisbane: 13-Dec
Adelaide: 12-Dec
Perth: 6-Dec
Tasmania: 6-Dec
Darwin: 1-Dec
NSW Country (Regional/Rural/Non-metro): 6-Dec
VIC Country (Regional/Rural/Non-metro): 4-Dec
QLD Country (Regional/Rural/Non-metro): 4-Dec
SA Country (Regional/Rural/Non-metro): 4-Dec
WA Country (Regional/Rural/Non-metro): 2-Dec
NT Country (Regional/Rural/Non-metro): 1-Dec
Please be advised:
All delivery timeframes are not guaranteed. The above information is a guideline only, not guaranteed and subject to change due to unforeseen incidents and circumstances beyond our control. Truck availability to remote areas may extend delivery timeframes significantly up to a month.
No deliveries to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery, re-delivery fees may apply.
Returns/change of Mind
Change of Mind
Customers must cover their own return should they simply change their mind about purchased goods or services.
To be eligible for a return for full refund, your item must be:
unused and in the same condition that you received it
in the original packaging.
Our Change of Mind policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Damaged, Faulty or Incorrect Items
Warranty Policy: 12 months
Please ensure to take photos of the damaged or incorrect item prior to contacting our service team.
If you have received your item damaged or faulty, we can offer a refund or replacement for the number of items that are damaged/faulty.
Any products that have become damaged due to misuse by the consumer will not be covered.
If you have received an incorrect product, we can offer a refund or replacement on the return of the product.
To be eligible for a return for full refund/replacement, your item must be:
unused and in the same condition that you received it
in the original packaging.
Estimated Delivery Time Frame: 1-7 business days (depending on Metro or Interstate delivery)
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