Seller Profile
*Christmas and New Year Service Notice *
Our ValueBoxBuys service team will be away for their Christmas and New Years break from 25/12/24 to 6/01/25. If you have any questions or concerns regarding your order, we will not be able to respond during this time. On our return, please allow us a couple of business days to answer any enquiries your may have. If we have not yet gotten back to you, please be reassured we are not ignoring you and are doing our best to get to your enquiry asap. Thank you kindly for your patience and understanding.
Did bot expect they are boxed individually. Very nice & can be 4 gifts to different people
Dec 13, 2024
So good not running out to buy these all the time. Convenient.
Dec 10, 2024
Havent opened it as yet as its xmas present for my grandchildren.
Dec 09, 2024
They are working well
Oct 14, 2024
Great cloths good value
Oct 14, 2024
It's what I wanted but haven't got round to setting them in place yet. Still, they'll do the job admirably.
Oct 11, 2024
Cheap as chips
Oct 10, 2024
Very good item, very fast delivery
Sep 14, 2024
I couldn't find a dish draining tray, with the size and draining tray in the shops, but My Deal had the perfect one. It is fabulous.
Sep 14, 2024
Great summer fun
Sep 05, 2024
All items are dispatched from our Warehouse facility in Sydney.
Delivery varies by location; please see the estimated timeframe to receive your product below.
(These estimates are based on normal delivery timeframes outside of seasonal periods such as Christmas)
Metro: 1-4 business days
Regional & Interstate: 2-7 business days
Regional/Rural: 3-14 business days
Seasonal Delivery Delays
Please expect transit delays around seasonal periods, such as Christmas, due to increased volume in the delivery network. As a guideline, please allow carriers up to 5 extra business days on top of normal delivery timeframes. Transit delays vary from year to year, so please expect some carriers may take longer than 5 business days on top of normal timeframes.
Please be advised:
All delivery timeframes are not guaranteed. The above information is a guideline only, not guaranteed and subject to change due to unforeseen incidents and circumstances beyond our control. Truck availability to remote areas may extend delivery timeframes significantly up to a month.
No deliveries to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery, re-delivery fees may apply.
Returns/change of Mind
Change of Mind
Customers must cover their own return should they simply change their mind about purchased goods or services.
To be eligible for a return for full refund, your item must be:
unused and in the same condition that you received it
in the original packaging.
Our Change of Mind policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Damaged, Faulty or Incorrect Items
Warranty Policy: 12 months
Please ensure to take photos of the damaged or incorrect item prior to contacting our service team.
If you have received your item damaged or faulty, we can offer a refund or replacement for the number of items that are damaged/faulty.
Any products that have become damaged due to misuse by the consumer will not be covered.
If you have received an incorrect product, we can offer a refund or replacement on the return of the product.
To be eligible for a return for full refund/replacement, your item must be:
unused and in the same condition that you received it
in the original packaging.
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