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Compatibility:
 WARNING
Please read before purchasing Mishandling torsion springs, extension springs, tilt door fittings, tilt door hardware, tilt door springs, and associated door hardware can lead to severe injury or even death. It is strongly advised to seek professional installation. DO NOT attempt to install these springs or hardware unless you possess the appropriate tools, a reasonable level of mechanical expertise, ample experience, and sufficient upper body strength. Familiarize yourself with all instructions before commencing any work. In the case of doors equipped with two or more springs, it is imperative to replace all springs. DO NOT mix an old spring with a new one. Extension and tilt springs, torsion springs, in conjunction with their accompanying hardware, are constantly under intense tension. All tension must be carefully released from the springs before any work is undertaken. By purchasing this product, the customer acknowledges and accepts all inherent risks and liabilities associated with its use and installation. |
Estimated Delivery Time Frame: 2 - 7 business days
If your return involves a faulty item, please contact us immediately. To assist with the warranty process, we may request photos or videos of the issue.
It’s important to securely package your return to prevent any damage in transit. Damaged items may affect the resolution offered, which could include repairs or replacement at our discretion. Refunds may take up to 10 business days to process after we receive your return.
Buyers are responsible for returning items at their expense. Items must be sent to the correct return location, which will be provided during the return process. Please note, items sent to our Brisbane or Sydney locations will need to be forwarded to the appropriate address, potentially delaying processing.
Once we receive your return, our service team will inspect the item. Inspection and resolution typically take no longer than 10 business days (subject to variations).
If your purchase was made in error or you've changed your mind, you may still be eligible for a refund, subject to the following conditions:
Estimated Delivery Time Frame: 2 - 7 business days